NHTSA owner complaints

Owner complaint record

2018 Ram 2500 Problems and Recalls: What Owners Report

This page shows the problems 2018 Ram 2500 owners reported to NHTSA, the federal agency that tracks car safety: 2,547 complaints sorted by system, the mileage they started at, the check engine codes owners named, and the recalls to check before you buy.

NHTSA owner complaintsChecked Oct 3, 20262,547 complaintsFederal file of Aug 25, 2026

A black Ram 2500 crew cab seen from the front
2013-2015 Ram 2500, the same generation as the 2018Bull-DoserPublic domainWikimedia Commons
Model year2018
  • 202561No page yet
  • 202454No page yet
  • 202348No page yet
  • 2022176No page yet
  • 2021105No page yet
  • 2020162No page yet
  • 2019190No page yet
  • 20182,547
  • 2017680No page yet
  • 2016256No page yet
  • 2015214No page yet
  • 2014341No page yet
  • 2013178No page yet
Complaints
2,547

+275% vs 2017, most of any 2500 year

Top system
Braking system

1,817 complaints, 71% of the total

Typical start
33,500 mi

half of the braking system reports that give a mileage came before this

Crash reports
37

7 mention an injury, 5 a fire

Short answer

The braking system leads the 2018 Ram 2500 record at 71%, with electrical system next at 18%. Of the braking system reports that give a mileage, half came before 33,500 miles. The costliest part on our cost list is the aBS hydraulic unit, $257 for the part alone.

It's a count of reports, not a failure rate. Use it to decide what to inspect before buying, not to grade the car.

What we know beyond the file

Seven in ten complaints name the brakes, and almost all of them describe the ABS warning light. Ram recalled certain 2017 and 2018 2500 pickups for an ABS hydraulic control unit that can fail and take the ABS, stability control and traction control with it.

Is your 2500 affected?

Check one car against NHTSA recalls. Free, takes seconds.

2018 Ram 2500 overview

The 2018 Ram 2500 came with a 5.7-liter V8, a 6.4-liter V8 or a 6.7-liter Cummins turbo diesel six.

Owners filed 4 times as many complaints about the 2018 as the 2017 (680), and the braking system leads both years. The 2019 drew 190, with fuel and power delivery named most.

5.7L V8
Power
383 hp at 5,600 rpm
Torque
400 lb-ft at 4,000 rpm
Gearbox
6-speed automatic
Fuel
Gasoline, 89 octane recommended
Injection
Multiport

EPA publishes no fuel economy for this truck

6.4L V8
Power
410 hp at 5,600 rpm
Torque
429 lb-ft at 4,000 rpm
Gearbox
6-speed automatic
Fuel
Regular gasoline
Injection
Multiport

EPA publishes no fuel economy for this truck

AUTOMATIC

6.7L turbo diesel 6-cylinder
Power
370 hp at 2,800 rpm
Torque
800 lb-ft at 1,600 rpm
Gearbox
6-speed automatic
Fuel
Ultra-low sulfur diesel
Injection
High-pressure common rail

EPA publishes no fuel economy for this truck

MANUAL

6.7L turbo diesel 6-cylinder
Power
350 hp at 2,800 rpm
Torque
660 lb-ft at 1,400 rpm
Gearbox
6-speed manual
Fuel
Ultra-low sulfur diesel
Injection
High-pressure common rail

EPA publishes no fuel economy for this truck

1 of 4 engines

Power, torque, gearboxes and fuel from FCA's 2018 Ram 2500 Heavy Duty Specifications (Wayback copy), read 2 Oct 2026; EPA publishes no fuel economy for this truck.

Is the 2018 Ram 2500 reliable?

Owners filed more complaints about the 2018 Ram 2500 than about any other 2500 year, and most of them are about the braking system. The four checks below are what the federal record can say; none of them is a reliability score.

  • 1st
    Compared with other 2500 years2,547 complaints, the most of 13 model years (next is 2017 with 680).By model year
  • 71%
    The system named mostBraking system, in 1,817 complaints. Half of the braking system reports that give a mileage came before 33,500 miles.Problems by system
  • 10
    Recalls10 recall campaigns cover the 2018 Ram 2500.Recalls
  • 37
    Crashes, injuries, fires37 complaints mention a crash, 7 an injury and 5 a fire.

A complaint count is not a failure rate: the record doesn't say how many were sold, so a popular year draws more reports.

2018 Ram 2500 problems by system

Every complaint to NHTSA names the part of the car that gave the owner trouble, such as the engine or the steering. The cards below sort the 2,547 complaints about the 2018 Ram 2500 that way, largest first: open one to read what owners wrote, when it usually starts, and what to check.

5 systems · tap one to read what owners wrote
Braking system71%1,817 complaints

ABS warning light

Show detailsHide details
What owners describe
Upon maximum emergency braking at any speed, the truck stops as if the brakes where wet, impossible to stop when towing a unloaded 16 foot utility trailer down hill it just keeps on going until you reach bottom. Taken to dodge dealership they say it's normal but they say other trucks like chevy 2500 can stop a train.
AROwner in Arkansas359 mi
2018 ram 2500 hd diesel 13000 miles, 3 separate occasions, under all driving conditions, brake pedal went to floor requiring pumping action to stop vehicle. Other occasions pedal feels spongy. No service available. One dealer was 4 weeks out scheduling two other are 1-2 weeks scheduling. Vehicle is scheduled for drop off october 4th 2018
PAOwner in Pennsylvania13,000 mi
ILOKFLTXRead 4 more owner reports+4
When I back up my truck the brake pads chatter while backing. But started when the truck had around 7000 miles on it. I have had it to the dealer and they stated the first visit that that is a normal thing that happens. I took it in a second time because it gift worse and they stated it was the material the pads are made of but have no fix for the problem.
ILOwner in Illinois7,000 mi
There is a service the electronic braking system. There is only 13,900 miles on the vehicle. I have seen forums that this a major issue that keeps happening.
OKOwner in Oklahoma13,900 mi
I was driving down us 19/27. The road was wet and a deer ran out in frount of me. When I applied brakes my tires locked up and I skidded of the road. My abs light stays on and every time I take to the dealer to have it fixed they tell me they can not get parts. The truck has been doing this since I first bought it. At first it was intermitten but now the abs light stays
FLOwner in Florida
Abs control module and hydraulic control unit failure. Vehicle information center shows service abs and electronic braking system, abs mil and traction control flashes on dash. Dealer stated abs control module and hcu failed.
TXOwner in Texas42,350 mi
When it starts
050k100k mi

Usually starts around 33,500 miles. Half of owners reported it between 13,225 and 63,750.

What to do

Watch the dash at start-up and on the test drive for the ABS light.

Our guideABS Light On: What It Means and Is It Safe to Drive?

More: Brake warning light · Warped brake rotors

Electrical system18%466 complaints

ABS and warning lights

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What owners describe
Loss of communications between several modules. Errors are tpms loss of commo at all 4 sensors, not able to lock doors loss of key fob communications causeing engine to turn off. Stationary or moving on any road or speed. These began when the vehicle was first purchased oct 2018.
TXOwner in Texas56,000 mi
Sporadically vehicle will not start. Dashboard lights flashing, display toggles through warnings, idle needle and speedometer needle moving while parked, vehicle not on. This has happened several times. Local dodge dealer is currently on 3rd visit to repair.
CAOwner in California38,623 mi
CAFLTXOHRead 4 more owner reports+4
When putting in reverse the backup camera display goes multi color blur.this was about 20k then corrected itself when put in reverses the next time. Didn't think much about it. Now at 42 k its doing it more often. Took it to the dealer and frank at vacaville dodge tells me its out of warranty, when I had already seen there was a recall on this problem. I will document and take pics next time it does it.
CAOwner in California20,000 mi
Hydraulic control unit was replaced july 2020 (abs traction control lights coming on meaning, no abs no traction no 4 wheel drive.) hydraulic control unit not working again. I have no abs, no traction, no 4 wheel drive, again. Chime going of constantly and dealership has had "part on order since jan 2023"
FLOwner in Florida
The abs / hcu electrical brake system has the senors blinging and want stop. Done had this truck in the shop 4 times fir this same problem it quits and starts back but now its on all the time.
TXOwner in Texas
Service electronic brake system and abs light intermittently comes on drive down the road or when stopping. Has been happening for the past 3 weeks now.
OHOwner in Ohio
When it starts
050k100k mi

Usually starts around 34,000 miles. Half of owners reported it between 19,000 and 66,520.

What to do

Watch for warning lights, and check that the dash clears after start-up.

More: Alternator or battery? · Dashboard warning lights

Hydraulic braking15%386 complaints

ABS unit, warning lights

Show detailsHide details
What owners describe
See attached document for complaint. I have a low mileage ram 2500 tradesman pickup. Many months have elapsed since the original recall notice and I didn’t drive the truck for a time period. It now seems that the repair is taking an unreasonable amount of time. Your attention to this issue will be appreciated.
CTOwner in Connecticut
There is a failure in the brake system. Either the hcu or abs module has failed. The cost of repair is in the 1500.00 range. I have since learned that this was/is a problem with this year of vehicle and a class action was started. I'm looking reimbursement to the repair. Dodge should be covering a known safety issue. I haven't repaired it yet
OROwner in Oregon
KYRead 1 more owner reports+1
My 2018 ram 2500 is under recall for the abs. My abs light comes on and dings all the time. I'm planning a 2000 mile trip pulling my camper in july and when I took my truck to my dealer they said the parts aren't available for the 2500 only for certain model 3500. Since this is a safety issue ram should have a correction by now! I received my notification over a year ago!
KYOwner in Kentucky
When it starts
050k100k mi

Usually starts around 60,000 miles. Half of owners reported it between 37,000 and 89,000.

Throttle and speed control13%323 complaints

ABS light with cruise problems

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What owners describe
I was driving down us 19/27. The road was wet and a deer ran out in frount of me. When I applied brakes my tires locked up and I skidded of the road. My abs light stays on and every time I take to the dealer to have it fixed they tell me they can not get parts. The truck has been doing this since I first bought it. At first it was intermitten but now the abs light stays
FLOwner in Florida
The service abs light come on, around 32,390 miles just out of the 3 year/36,000 mile warranty! The cruse control no longer works! The traction control light is on with the abs light! Beeps on and off and on and on very annoying!!! Had the truck scanned by my local mechanic. Antilock brakes c0020-01 abs pump motor control-general electric failure-stored. The truck is available upon request.
MDOwner in Maryland
KYTXRead 2 more owner reports+2
Abs traction control braking issues and danger. Only has 24k miles garage kept
KYOwner in Kentucky
I have a 2018 ram 2500 with 24320 miles on it. The traction control light/ abs/ebs service lights come on when driving. The speed control goes off. I have seen on the ram forum that this is common on this and the 2017 years too. My question is if there are several 100 people with the same problem. Why have you not issued a recall. This will get someon killed if they are not careful.
TXOwner in Texas24,300 mi
When it starts

Not enough mileage reports.

What to do

Try the cruise control and watch for the ABS light.

More: Engine power reduced · Jerks when accelerating

Automatic emergency braking6%152 complaints

Warnings with the ABS light

Show detailsHide details
What owners describe
There is a service the electronic braking system. There is only 13,900 miles on the vehicle. I have seen forums that this a major issue that keeps happening.
OKOwner in Oklahoma13,900 mi
The service anti-lock brake system light keep coming on and off on dash, sometimes every few minutes then it could be days before it happens again. Diagnostics code reader is listing c0020-01 - abs pump motor control general electric failure
LAOwner in Louisiana
GAKYRead 2 more owner reports+2
Randomly my 2018 ram 2500 abs/traction control go out. It’ll happen for 10mins in an out. Sometimes not at all, and others all the time. When the abs and traction control like come on and off on the dash it causes the brakes to become spongy and harder to brake.
GAOwner in Georgia
Abs and hcu module failure on a vehicle with less than 50,000 miles on it following all maintenance intervals and instructions. Results in traction control and automatic emergency braking not working as intended. Parts are backordered until january at the earliest, and will be over $1k after labor.
KYOwner in Kentucky
When it starts

Not enough mileage reports.

What to do

Watch the dash for collision-system warnings.

What repairs cost on the 2018 Ram 2500

Part prices for the problems 2018 2500 owners report most. They are shelf and mail-order prices for the part alone, so a shop bill adds labor and its own markup.

ABS warning lightABS hydraulic unit
$257Part only, at the counter

One listing, Mopar's own unit, for all three engines. Recall 24V896 replaces the hydraulic control unit, or its motor, free at the dealer; check the VIN first.

Check ABS units

Prices on this page are our own research, not the store’s, and store prices change daily.

Prices read on RockAuto on Oct 2, 2026, for the parts listed as fitting this car; regular stock only, closeouts left out.

Check engine codes owners report

183 owners name C0020 (a generic OBD-II code) in their complaints, the code named most for this car.

OBDC0020Generic OBD-II code183
OBDC2200Ram-specific code3

Complaints whose text names the code, one count per complaint. Tap a code to read our guide; grey codes have no guide yet.

When problems show up on the odometer

Braking system complaints start earliest, typically around 33,500 miles. Hydraulic braking complaints start latest, around 60,000 miles.

Braking system34k
Electrical system34k
Hydraulic braking60k
025k50k75k100k mi

Dot: typical mileage. Bar: the middle half of reports. From the mileage owners wrote on the form.

Ram 2500 complaints by model year

2018 has the most complaints of any 2500 year. The braking system is named most in 2 other 2500 years.

Show chartHide chart
Complaints by model yearRam 2500, 2013 to 2025
All complaintsBraking system
0
500
1,000
1,500
2,000
2,500
3,000
13
14
15
16
17
2,547
18
19
20
21
22
23
24
25

2018 has the most complaints of any 2500 year. The braking system is named most in 2 other 2500 years.

When owners filed

Complaints about the 2018 Ram 2500 have kept arriving since 2018, with peaks in 2023 and 2024. A peak often follows a recall or a news story, not a new fault.

Show chartHide chart
When owners filedComplaints about the 2018 Ram 2500, by the year they were filed
Complaints filed
0
100
200
300
400
500
600
700
800
900
7
2018
32
2019
30
2020
60
2021
170
2022
899peak
2023
714peak
2024
330
2025
305
2026

2018 Ram 2500 recalls

10 recall campaigns cover the 2018 Ram 2500. A recall list is by model year; whether one car had the work done is in its VIN record.

2025Air bagsThe right and left side curtain air bag inflators may rupture due to a manufacturing defect.Free repair: replace one or both side curtain air bags, as necessary2025Air bagsThe right and left side curtain air bag inflators may rupture due to a manufacturing defect.Free repair: replace one or both side curtain air bags, as necessary2024Service brakes, hydraulicThe hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.Free repair: replace the brake HCU, or replace the HCU motor2019Latches/locks/linkagesChrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate.Free repair: repair the tailgate latch2019SteeringThe outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.Free repair: check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve2018SteeringImproper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.Free repair: inspect and install a new steering knuckle2018Back over preventionThe backup camera may experience a loss of image display while backing up.Free repair: replace the rearview mirror2018Electrical systemThese vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging.Free repair: inspect the software, and perform a software flash on the engine or powertrain control module2018Power trainPushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position.Chrysler will notify owners and dealers will update the Body Control Module software.2017EquipmentChrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge.

2018 Ram 2500 crash tests and investigations

NHTSA crash tests rate the 2018 Ram 2500 four stars overall, the same for four-wheel drive and two-wheel drive. Its defect office has opened four investigations into three problems that cover this model year.

Overall4/5
Frontal crash4/5
Side crash5/5
Rollover3–4/5

Ratings run from 1 to 5 stars: 5 is the safest result, 1 the least safe.

Frontal stars compare cars of about the same weight; side stars compare every vehicle. Rollover stars show how top-heavy the car is: NHTSA puts the 2018 Ram 2500’s chance of rolling over in a single-car crash at 16% to 24%.

Safety equipment NHTSA recommends

Electronic stability controlStandard
Forward collision warningNot offered
Lane departure warningNot offered

Federal investigations

Steering loss due to linkage separationOpened Dec 17, 2018 (PE18016), upgraded Dec 1, 2019 (EA19004), closed Nov 20, 2025Closed
Loss of brake performanceOpened Nov 28, 2022 (PE22012), closed Mar 3, 2025Closed
Post recall remedy brake transmission shift interlock (BTSI) failureOpened Jul 3, 2025 (RQ25003)Open

Before you buy a used 2018 Ram 2500

These checks follow what 2018 Ram 2500 owners reported most: an ABS warning light that will not go out. Run the VIN before you pay, because this truck has an ABS unit recall.

Before you buy a 2018 Ram 25005 checks to do in person
  1. 1
    Watch the ABS light

    The ABS warning light is the top complaint by a wide margin.

  2. 2
    Run the VIN for the ABS unit recall

    Only the VIN shows whether the hydraulic control unit was replaced.

  3. 3
    Brake hard at low speed on gravel

    The ABS should pulse without a warning light.

  4. 4
    Use the cruise control

    Owners describe the ABS light with cruise problems.

  5. 5
    Scan for stored codes

    An ABS code can be stored even when the light is off.

Oil and service for the 2018 Ram 2500

This is what Ram's manual and its diesel supplement say the 2018 Ram 2500 needs: which oil to use and how much, the fluids for the transmission and the cooling system, and when each job is due. The vehicle tracks oil wear itself and shows an oil change message, but Ram says never to go past a set number of miles or months.

6.7L turbo diesel 6-cylinder
Engine oil
15W-40 above 0°F; 5W-40 synthetic below 0°F (API CJ-4)
Oil capacity, with filter
12 US quarts
Transmission fluid
ATF+4 (six-speed 68RFE, 2500 pickups without PTO)
Diesel exhaust fluid
Mopar DEF, API certified to ISO 22241
Transmission fluid
ATF+4
Coolant
Mopar 10 Year/150,000 Mile Formula OAT
6.4L V8
Engine oil
0W-40 full synthetic
Oil capacity, with filter
7 US quarts
Transmission fluid
ATF+4
Coolant
Mopar 10 Year/150,000 Mile Formula OAT
5.7L V8
Engine oil
5W-20
Oil capacity, with filter
7 US quarts
Transmission fluid
ATF+4
Coolant
Mopar 10 Year/150,000 Mile Formula OAT

Service schedule

Oil change, gas enginesWhen the dashboard message appears, and at least every 8,000 miles or 12 months (2500 and 3500 models)
CoolantAt 10 years or 150,000 miles, whichever comes first

From the Ram 2018 1500/2500/3500 Owner's Manual and Ram 2018 Diesel Supplement, read Oct 2, 2026. Normal schedule.

Common questions

What are the most common problems with the 2018 Ram 2500?

Owners name the braking system most (1,817 complaints), then electrical system (466) and hydraulic braking (386).

Is 2018 a good year for the Ram 2500?

The complaint record can't grade a car, but it shows what to check: the braking system complaints that lead this year, the mileage they start at, and whether the recall repairs were done.

Was there a recall on the 2018 Ram 2500?

Yes. NHTSA lists 10 recall campaigns for the 2018 Ram 2500: steering (2), latches/locks/linkages, back over prevention, electrical system, equipment, power train, brakes, airbags (2). A dealer can tell from the VIN whether one car got the repairs.

At what mileage do 2018 Ram 2500 problems start?

Braking system complaints start earliest, around 33,500 miles. Hydraulic braking complaints come later, around 60,000 miles.

Which 2500 years have the most and fewest complaints?

The 2018 and 2017 model years have the most in the file, and the 2023 and 2024 the fewest, though newer cars have had less time to collect complaints.

What the complaint record can't tell you

How many were soldA popular model looks worse than a rare one.
Whether your car has itA share isn't a probability for one car.
Who filedRecalls and news send owners to the form.
What it costsPart prices only; a shop adds labor.

Sources

Show all 5 sources
NHTSA complaint fileNHTSA consumer complaints, FLAT_CMPL bulk file, dated Aug 25, 2026
Counts by system and year, mileage, crash and injury flags, codes, owner quotes
NHTSA recallsRecalls API, read Oct 3, 2026
The recall list
NHTSA 5-Star Safety RatingsSafety Ratings API, read Oct 3, 2026
Crash test stars and rollover risk
NHTSA defect investigationsInvestigations file (FLAT_INV)
The investigations list
Stellantis media spec sheets (Wayback copies)Read 3 Oct 2026
Engine specs

Owner quotes are changed from all capitals to normal case only. Counts by system and year cover vehicles with at least 10 complaints.