NHTSA owner complaints

Model record

Ford Explorer Years to Avoid: Reliability and Recalls

Every Ford Explorer model year in NHTSA's owner complaint file, 2010 to 2025: how many complaints each year drew, the problem owners named most, and the recalls to check before you buy.

NHTSA owner complaintsChecked Oct 2, 202615,011 complaints16 model years

A white 2011 Ford Explorer seen from the front
2011 Ford Explorer, from the 2011 to 2019 generationIFCARPublic domainWikimedia Commons
Short answer

Two Ford Explorer years drew more than 2,000 owner complaints each: 2016 and 2013. Owners named the steering most for 2016 and 2013.

It's a count of reports, not a failure rate, and the newest years have had less time on the road to collect them.

What we know beyond the file

Most of the complaints fall in the 2011 to 2019 generation, the Explorer Ford called all-new for 2011, and they peak at 2,441 for 2016.

Ford Explorer complaints by model year

Every Ford Explorer model year in NHTSA's owner complaint file, 2010 to 2025. Years with 2,000 or more complaints are dark; beside each bar is the system owners named most that year.

  • 2010
    Powertrain23%
    115
  • 2011
    Steering61%
    1,195
  • 2012
    Steering42%
    822
  • 2013
    Steering36%
    2,230
  • 2014
    Steering29%
    1,673
  • 2015
    Steering19%
    1,770
  • 2016
    Steering21%
    2,441
  • 2017
    Body structure22%
    1,677
  • 2018
    Body structure24%
    719
  • 2019
    Body structure35%
    291
  • 2020
    Powertrain39%
    1,194
  • 2021
    Powertrain26%
    411
  • 2022
    Powertrain22%
    256
  • 2023
    Electrical system12%
    104
  • 2024
    Suspension16%
    19
  • 2025
    Electrical system20%
    94

Best Ford Explorer years by complaint count

Of the years with at least five years on the road, these drew the fewest owner complaints. Fewer reports is not a clean bill of health: check the recalls for the exact car, and remember 2022, 2023, 2024 and 2025 have had less time to collect complaints. 2021 drew few complaints but has 26 recall campaigns, so check its recalls first.

  • 2010
    Powertrain · 2 recalls
    115
  • 2019
    Body structure · 6 recalls
    291
  • 2021
    Few complaints, but 26 recalls
    411

Most common Ford Explorer problems

The systems owners named most across all 16 model years, counted from each year's six most-named systems.

  • Steering
    Named most in 6 of 16 years
    3,224
  • Body structure
    Named most in 3 of 16 years
    2,797
  • Engine
    Never the top system in a year
    1,746
  • Powertrain
    Named most in 4 of 16 years
    1,130
  • Electrical system
    Named most in 2 of 16 years
    843

Our guides for these problems

Check engine codes Ford Explorer owners name

The OBD-II codes owners wrote into their complaints for the Explorer years we have read in full (2013, 2014, 2015, 2016 and 2017), one count per complaint. None of these codes has a guide yet.

OBDU3000Ford-specific code12
OBDP2111Throttle actuator stuck open6
OBDP2112Throttle actuator stuck closed3

Ford Explorer years to avoid by generation

Ford called the 2011 Explorer all-new and says the 2020 was redesigned from the ground up, so the years in the file fall into three groups. NHTSA's file starts at 2010.

2010

Last year before the all-new 2011

2010 most complaints · powertrain

  • 2010115

115 complaints · 1 model year

2011–2019

All-new for 2011

2016 most complaints · steering

  • 20111,195
  • 2012822
  • 20132,230
  • 20141,673
  • 20151,770
  • 20162,441
  • 20171,677
  • 2018719
  • 2019291

12,818 complaints · 9 model years

2020–2025

Redesigned from the ground up for 2020

2020 most complaints · powertrain

  • 20201,194
  • 2021411
  • 2022256
  • 2023104
  • 202419
  • 202594

2,078 complaints · 6 model years

Ford Explorer recalls by year

Recall campaigns NHTSA lists for each model year, read Oct 2, 2026. A campaign that covers several years counts in each of them. Recall repairs are free at the dealer; check one car with its VIN.

  • 2010
    Most often: seat
    2
  • 2011
    Most often: suspension
    8
  • 2012
    Most often: suspension
    7
  • 2013
    Most often: suspension
    12
  • 2014
    Most often: suspension
    7
  • 2015
    Most often: suspension
    9
  • 2016
    Most often: body structure
    15
  • 2017
    Most often: suspension
    14
  • 2018
    Most often: body structure
    7
  • 2019
    Most often: body structure
    6
  • 2020
    Most often: backup camera
    33
  • 2021
    Most often: backup camera
    26
  • 2022
    Most often: backup camera
    24
  • 2023
    Most often: backup camera
    15
  • 2024
    Most often: equipment
    10
  • 2025
    Most often: powertrain
    20

Ford Explorer crash test ratings by year

NHTSA's overall star rating for each model year, with the frontal, side and rollover stars beside it.

  • 2010
    No overall rating
    —
  • 2011
    No overall rating
    —
  • 2012
    Frontal 4 · Side 5 · Rollover 4
    4/5
  • 2013
    Frontal 5 · Side 5 · Rollover 4
    5/5
  • 2014
    Frontal 5 · Side 5 · Rollover 4
    5/5
  • 2015
    Frontal 5 · Side 5 · Rollover 4
    5/5
  • 2016
    Frontal 5 · Side 5 · Rollover 4
    5/5
  • 2017
    Frontal 5 · Side 5 · Rollover 4
    5/5
  • 2018
    Frontal 5 · Side 5 · Rollover 4
    5/5
  • 2019
    Frontal 5 · Side 5 · Rollover 4
    5/5
  • 2020
    Frontal 5 · Side 5 · Rollover 4
    5/5
  • 2021
    Frontal 5 · Side 5 · Rollover 4
    5/5
  • 2022
    No overall rating
    —
  • 2023
    Frontal 5 · Side 5 · Rollover 4
    5/5
  • 2024
    Frontal 5 · Side 5 · Rollover 4
    5/5
  • 2025
    Frontal 5 · Side 5 · Rollover 4
    5/5

Federal investigations

NHTSA's defect office has opened 13 investigations into 11 problems that cover Ford Explorer model years from 2010 to 2025. An investigation looks into a possible defect; it is not a finding.

Fleet vehicle recall completion auditModel year 2010, Opened Nov 18, 2010 (AQ10001), closed Dec 28, 2015Closed
Electric power steering failureModel years 2011–2013, Opened Jun 19, 2012 (PE12017), closed Jun 12, 2014Closed
Front brake hose failureModel years 2013–2015, Opened Aug 22, 2014 (PE14027), followed by PE15017 on Apr 29, 2015, upgraded Sep 28, 2015 (EA15005), closed Nov 2, 2018Closed
Ford Explorer exhaust odorModel years 2011–2015, Opened Jul 1, 2016 (PE16008), closed Sep 12, 2017Closed
Exhaust odor in passenger cabModel years 2011–2017, Opened Jul 27, 2017 (EA17002), closed Jan 17, 2023Closed
Rearview camera FMVSS 111 noncomplianceModel year 2020, Opened Aug 3, 2021 (RQ21002)Open
Hertz/vehicles rented with open recallsModel year 2018, Opened Dec 16, 2022 (AQ22003)Open
Windshield trim molding item detachmentModel years 2011–2019, Opened Jan 27, 2023 (PE23001), closed Feb 8, 2024Closed
Rear axle bolt failureModel years 2020–2022, Opened Jun 20, 2023 (RQ23002), closed Feb 15, 2024Closed
Loss of motive powerModel years 2021–2022, Opened Sep 29, 2023 (EA23002), closed Oct 31, 2024Closed
Underbody shields detachmentModel year 2020, Opened Sep 5, 2025 (DP25001), closed Apr 9, 2026Closed

Common questions

What are the Ford Explorer years to avoid?

The years with the most owner complaints are 2016 and 2013. Treat them as the years to inspect hardest, not as a verdict on every car: run the VIN for open recalls and have the systems owners named checked before you buy.

What year is the most reliable Ford Explorer?

Complaints can't name a most reliable year, because the file counts reports, not failures per car sold. Of the years with at least five years on the road, 2010 drew the fewest complaints: 115. Newer years have fewer still, but they have had less time to collect them.

What is the most common problem with the Ford Explorer?

Across every year in the file, owners named the steering most, in 3,224 complaints, then the body structure, in 2,797.

Which Ford Explorer years have the most recalls?

2020, 2021 and 2022, with 33, 26 and 24 recall campaigns.

Explorer year pages

20162,441

What the complaint record can't tell you

How many were soldA popular year looks worse than a rare one.
Whether your car has itA count isn't a probability for one car.
Who filedRecalls and news send owners to the form.
What it costsNo repair prices on this page.

Sources

Show all 4 sources
NHTSA owner complaints fileFederal file of Aug 25, 2026
Complaints by model year and system
NHTSA recallsRead Oct 2, 2026
Recall campaigns by model year
Ford.com 2011 Explorer page, Nov 24, 2010 (Wayback copy)Calls it the all-new Ford Explorer
Generation boundaries
Ford Media 2020 Explorer page, Oct 30, 2019 (Wayback copy)Says the 2020 Explorer was redesigned from the ground up
Generation boundaries

Counts by system and year cover vehicles with at least 10 complaints.