Owner complaint record
2017 Ford Explorer Problems and Recalls: What Owners Report
This page shows the problems 2017 Ford Explorer owners reported to NHTSA, the federal agency that tracks car safety: 1,677 complaints sorted by system, the mileage they started at, and the recalls to check before you buy.
NHTSA owner complaintsChecked Oct 2, 20261,677 complaintsFederal file of Aug 25, 2026

-31% vs 2016
367 complaints, 22% of the total
half of the body structure reports that give a mileage came before this
35 mention an injury, 11 a fire
The body structure leads the 2017 Ford Explorer record at 22%, with body next at 15%. Of the body structure reports that give a mileage, half came before 76,000 miles. The costliest part on our cost list is the water pump, $26 to $86 for the part alone.
It's a count of reports, not a failure rate. Use it to decide what to inspect before buying, not to grade the car.
Most structure complaints mention a recall, and the body complaints describe trim and roof parts coming loose. Engine complaints lean on leaks and coolant.
2017 Ford Explorer overview
The 2017 Explorer came with a 2.3-liter turbo four and two 3.5-liter six-cylinders, one of them turbocharged, all with a six-speed automatic, in front-wheel or all-wheel drive.
Owners filed 31% fewer complaints about the 2017 than the 2016 (2,441), and the body structure leads only in 2017. The 2018 drew 719, with body structure named most.
- Power
- 290 hp at 6,500 rpm
- Torque
- 255 lb-ft
- Gearbox
- 6-speed automatic
- Fuel
- Regular gasoline
- Injection
- Not direct
city / highway / combined mpg, EPA
- Power
- 365 hp at 5,500 rpm
- Torque
- 350 lb-ft
- Gearbox
- 6-speed automatic
- Fuel
- Regular gasoline
- Injection
- Direct injection
city / highway / combined mpg, EPA
- Power
- 280 hp at 5,500 rpm
- Torque
- 310 lb-ft
- Gearbox
- 6-speed automatic
- Fuel
- Regular gasoline
- Injection
- Direct injection
city / highway / combined mpg, EPA
Fuel economy from EPA fueleconomy.gov; power and torque from Kelley Blue Book's spec pages.
Is the 2017 Ford Explorer reliable?
The 2017 Ford Explorer ranks 4th of 16 Explorer model years for owner complaints, and the body structure draws the largest share. The four checks below are what the federal record can say; none of them is a reliability score.
- 4thCompared with other Explorer years1,677 complaints, the 4th most of 16 model years (2016 has 2,441).By model year
- 22%The system named mostBody structure, in 367 complaints. Half of the body structure reports that give a mileage came before 76,000 miles.Problems by system
- 14Recalls14 recall campaigns cover the 2017 Ford Explorer.Recalls
- 33Crashes, injuries, fires33 complaints mention a crash, 35 an injury and 11 a fire.
A complaint count is not a failure rate: the record doesn't say how many were sold, so a popular year draws more reports.
2017 Ford Explorer problems by system
Every complaint to NHTSA names the part of the car that gave the owner trouble, such as the engine or the steering. The cards below sort the 1,677 complaints about the 2017 Ford Explorer that way, largest first: open one to read what owners wrote, when it usually starts, and what to check.
Body structure22%367 complaintsRecall work, trim and roof parts coming loose
Show detailsHide details
What owners describe
The housing for the antennas and gps on the top of the explorer came off while driving. Two different Ford service techs said that is a known problem. We will now be out of pocket $650 for a problem they know about.
I have 2 recalls that my dealer wont fix because they wont get me a rental car while my is repaired.my question who is responsible if injury or death occurs because of these recalls ?
MACANYCARead 4 more owner reports+4
Roof rail covers have repeatedly blown off the vehicle while driving. They have been replaced by Ford under the 3 year/36k warranty 3 times on my vehicle, and have blown off on both sides. They are about 5 feet long pieces of plastic, and certainly present a hazard to cars on the highway behind me when they blow off. The design appears very poor, as they are snapped into place.
Driver side door entry keypad pillar molding, just fell off. It appears to be glued and after time the glue doesn't hold and the whole molding just falls off and hangs from the keyless wires while driving as it scratches up your paint. Dealer wants over $600 to replace.
The driver's and passenger side windshield pillar moldings are loose and coming off and making a vibration sound while driving at any speed over 30 mph. I have read multiple complaints of them flying off while driving and potentially causing an accident to other motorists. I have had them checked by the dealer and there is no recall for them.
Occasionally when I drove the car I felt light headedness and diziniess. On 8/3/2017 I felt the dizziness again and ended up in a car accident. I felt as though I was going to pass out and in a flash I crashed into the car in front of me.
When it starts
Usually starts around 76,000 miles. Half of owners reported it between 50,000 and 100,000.
What to do
Run the VIN and look over the roof and outer trim.
Body15%259 complaintsAntenna housing and outer trim coming off
Show detailsHide details
What owners describe
The housing for the antennas and gps on the top of the explorer came off while driving. Two different Ford service techs said that is a known problem. We will now be out of pocket $650 for a problem they know about.
I have 2 recalls that my dealer wont fix because they wont get me a rental car while my is repaired.my question who is responsible if injury or death occurs because of these recalls ?
MACANYCARead 4 more owner reports+4
Roof rail covers have repeatedly blown off the vehicle while driving. They have been replaced by Ford under the 3 year/36k warranty 3 times on my vehicle, and have blown off on both sides. They are about 5 feet long pieces of plastic, and certainly present a hazard to cars on the highway behind me when they blow off. The design appears very poor, as they are snapped into place.
Driver side door entry keypad pillar molding, just fell off. It appears to be glued and after time the glue doesn't hold and the whole molding just falls off and hangs from the keyless wires while driving as it scratches up your paint. Dealer wants over $600 to replace.
The driver's and passenger side windshield pillar moldings are loose and coming off and making a vibration sound while driving at any speed over 30 mph. I have read multiple complaints of them flying off while driving and potentially causing an accident to other motorists. I have had them checked by the dealer and there is no recall for them.
Occasionally when I drove the car I felt light headedness and diziniess. On 8/3/2017 I felt the dizziness again and ended up in a car accident. I felt as though I was going to pass out and in a flash I crashed into the car in front of me.
When it starts
Usually starts around 76,000 miles. Half of owners reported it between 50,000 and 100,000.
What to do
Look over the roof, pillars and door trim for loose parts.
Engine14%236 complaintsOil and coolant leaks, warning lights
Show detailsHide details
What owners describe
Oil leak around turbo at exhaust. Could be related to the NHTSA vehicle safety recall # 16v925000 as the vehicle has the same 3.5l gtdi engine and seems to have been manufactured during the time frame of the 2017 Ford explorer police interceptor vehicles effected.
The water pump leaked coolant into the engine oil and will cost over $3,000.00 to fix. The Ford exropler engine design with the water pump in the engine is a cash trap for consumers. The design is horrible.
ARALOKCARead 4 more owner reports+4
Smell of egg/sulfur in the cabin of the car after rapid acceleration. I had notified the dealership at my last oil change. They didn't seem concerned about it. The smells has continued. Dealership is now telling me to wait till nov 1st. This has been happening since I bought the car in dec 2016 and has steadily gotten worse. I didn't think it was a big deal since the dealership didn't seem concerned.
I bought a 2017 Ford explorer for my daughter to drive back and forth to college. She has been experiencing dizziness, headaches and nearly passed out after driving the vehicle. When I get in the vehicle and start it up, it smells like exhaust inside the vehicle. There is obviously a problem.
Strong exhaust smell in the entire cabin of the vehicle upon exceleration so much so you have to roll down the windows to evacuate the smell. It's an on going problem and just not a one time event. I have a four old daughter that sits in the 2nd row that I'm concerned about.
There's exhaust fume in the cabin after hard acceleration(rpm was around 5000). And my family suffered a severe headache after 90 minutes driving included my 12 months old baby. My car has already been repaired twice in Ford, but it has not been resolved.
When it starts
Usually starts around 22,754 miles. Half of owners reported it between 3,300 and 61,750.
What to do
Look for oil and coolant on the engine and the ground.
Our guideCoolant Leak: The Five Places It Comes FromPowertrain7%114 complaintsThumps and shudder when shifting, rough shifts
Show detailsHide details
What owners describe
There was a problem with the transmission stalling and later the motor mounts had to be replaced veg only had 62,000 miles on it. The power train happened several months before the problem with the motor mounts
A few months ago (less than 30,000 miles) transmission began to "thump" when shifting in low gear after stop at light or stop sign. Lately, transmission makes a loud "thud" and very noticeable jerk when shifting in low gear after stop.
VALARead 2 more owner reports+2
Vehicle loses acceleration, stalls and shakes when at a stop. Jerks when backing up. Vehicle has been to Ford two times. First time replaced throttle, and second time unable to duplicate error. Currently will be picking up vehichle from sheehy Ford ashland in va. This is extremely unsafe
Purchased 2017 Ford explorer new with only 549 miles. 16 months after purchase, at approx. 39,000 miles, torque converter went out and had to be replaced. 16 months later, at approx. 79,000 miles, torque converter went out again and had to be replaced. I believe this to be yet another faulty Ford transmission issue, as I am a daily commuter and keep my vehicles well maintained.
When it starts
Usually starts around 55,425 miles. Half of owners reported it between 29,262 and 96,156.
What to do
Drive through the low gears and feel for a thump.
Our guideBad Transmission Symptoms: Seven Causes Ranked by CostElectrical system5%87 complaintsWarning lights, battery faults, door locks
Show detailsHide details
What owners describe
Car pulled in my lane my car auto breaked, I also put on break then icon came on about airbag issue. Took to Ford run test. The pig tail that goes to airbags, need to sauter 21 pins that goes to connection of pigtail to airbag.
My 3 yr old truck already has a leaking coolant line which come to find out is draining into the water line in the engine. I can't drive more than 5miles before I need to refill my coolant. In addition, the heating elements in both the driver and passenger seats has gone out. I thought it was a fuse and of course its something more.
TXCARead 2 more owner reports+2
After a stop, the car was at stationary, was not able to start the car by pushing the start button, gave me error on the dashboard "full accessory power active". Tried to turn it off, after multiple times of trying, was able to start the car, it has 606 mi on it.
Ford explorer xlt "in-dash control screen blanks out-leaves no electronic control drive, odometer, speed, climate control, backup camera, steering wheel controls, turn signals etc"
When it starts
Usually starts around 46,500 miles. Half of owners reported it between 27,000 and 80,000.
What to do
Watch the dash at startup and test the locks.
Our guideBad Alternator or Battery? How to Tell Before You BuyMore: Dashboard warning lights
What repairs cost on the 2017 Ford Explorer
Part prices for the problems 2017 Explorer owners report most. They are shelf and mail-order prices for the part alone, so a shop bill adds labor and its own markup.
For the 3.5L V6: SKP up to Melling, with Gates and Aisin between them.
Check water pumpsSix brands, from SKP up to DEA. Priced per mount.
Check engine mountsPrices on this page are our own research, not the store’s, and store prices change daily.
Prices read on RockAuto on Oct 2, 2026, for the parts listed as fitting this car; regular stock only, closeouts left out.
When problems show up on the odometer
Engine complaints start earliest, typically around 22,800 miles. Body complaints start latest, around 76,000 miles.
Dot: typical mileage. Bar: the middle half of reports. From the mileage owners wrote on the form.
Ford Explorer complaints by model year
2017 is shown in dark. The body structure is named most in 2 other Explorer years.
Show chartHide chart
2017 is shown in dark. The body structure is named most in 2 other Explorer years.
When owners filed
Complaints about the 2017 Ford Explorer have kept arriving since 2016, with peaks in 2023 and 2025. A peak often follows a recall or a news story, not a new fault.
Show chartHide chart
2017 Ford Explorer recalls
14 recall campaigns cover the 2017 Ford Explorer. A recall list is by model year; whether one car had the work done is in its VIN record.
2017 Ford Explorer crash tests and investigations
NHTSA crash tests rate the 2017 Ford Explorer five stars overall, the same for all-wheel drive and front-wheel drive. Its defect office has opened two investigations that cover this model year.
Ratings run from 1 to 5 stars: 5 is the safest result, 1 the least safe.
Frontal stars compare cars of about the same weight; side stars compare every vehicle. Rollover stars show how top-heavy the car is: NHTSA puts the 2017 Ford Explorer’s chance of rolling over in a single-car crash at 16% to 17%.
Safety equipment NHTSA recommends
Optional means some trims have it and some don’t. Check the car you are looking at.
Federal investigations
Before you buy a used 2017 Ford Explorer
These checks follow what 2017 Explorer owners reported most: recall work on the structure, loose trim, then engine leaks. Run the VIN first here, because many complaints are about recall repairs.
- 1Run the VIN for open recalls
Only the VIN says if this car got the recall repairs.
- 2Look over the roof and trim
Body complaints describe roof and outer trim parts coming loose.
- 3Look for leaks under the hood
Oil and coolant leaks lead the engine complaints.
- 4Drive through the low gears
A thump or shudder on the shift shows up in the powertrain complaints.
- 5Watch the dash at startup
Warning lights and battery faults come up in the electrical complaints.
Oil and service for the 2017 Ford Explorer
This is what Ford's manual says the 2017 Explorer needs: which oil to use and how much, the fluids for the transmission and the cooling system, and when each job is due. The car tracks oil wear itself and shows an oil change message on the dashboard, but Ford says never to go past a year or 10,000 miles.
- Engine oil
- 5W-20
- Oil capacity, with filter
- 6.0 US quarts
- Transmission fluid
- Motorcraft MERCON LV
- Coolant
- Motorcraft Orange, prediluted
- Engine oil
- 5W-30
- Oil capacity, with filter
- 6.0 US quarts
- Transmission fluid
- Motorcraft MERCON LV
- Coolant
- Motorcraft Orange, prediluted
- Engine oil
- 5W-30
- Oil capacity, with filter
- 5.7 US quarts
- Transmission fluid
- Motorcraft MERCON LV
- Coolant
- Motorcraft Orange, prediluted
Service schedule
From the Ford 2017 Explorer Owner's Manual, read Oct 2, 2026. Normal schedule.
Common questions
What are the most common problems with the 2017 Ford Explorer?
Owners name the body structure most (367 complaints), then body (259) and engine (236).
Is 2017 a good year for the Ford Explorer?
The complaint record can't grade a car, but it shows what to check: the body structure complaints that lead this year, the mileage they start at, and whether the recall repairs were done.
Was there a recall on the 2017 Ford Explorer?
Yes. NHTSA lists 14 recall campaigns for the 2017 Ford Explorer: seats (2), suspension (4), wheels, steering, engine and engine cooling, structure (4), equipment. A dealer can tell from the VIN whether one car got the repairs.
At what mileage do 2017 Ford Explorer problems start?
Engine complaints start earliest, around 22,800 miles. Body complaints come later, around 76,000 miles.
Which Explorer years have the most and fewest complaints?
The 2016 and 2013 model years have the most in the file, and the 2024 and 2025 the fewest, though newer cars have had less time to collect complaints.
What the complaint record can't tell you
Sources
Show all 7 sources
Owner quotes are changed from all capitals to normal case only. Counts by system and year cover vehicles with at least 10 complaints.