NHTSA owner complaints

Brand record

Kia Recalls by Model: Reliability and Common Problems

Every Kia model in NHTSA's owner complaint file, 2010 to 2025: the recall campaigns for each model, which models and years owners complain about most, and the problems they report.

NHTSA owner complaintsChecked Oct 2, 202632,431 complaints30 models

Short answer

The Sorento drew the most owner complaints of any Kia in NHTSA's file for 2010 to 2025, then the Optima and the Soul. The Sorento and the Sportage have the most recall campaigns, 36 and 20.

Best-sellers draw the most reports, so a high count is not a failure rate. Check one car with its VIN.

What we know beyond the file

The 2013 Optima engine is covered by recall 17V-224, for machining errors that can wear the bearings, and the 2011 Sorento by recall 23V-877, for an engine compartment fire. NHTSA's fire investigation of the 2011 to 2014 Optima and Sorento (EA21-003) led to recalls 20V-750 and 21V-844.

The 2016 Sorento has no engine recall; after NHTSA looked into head gasket and head bolt failures on the 2016 and 2017 Sorento 3.3L (PE23-019), Kia launched extended warranty campaign WTY035, for 15 years or 180,000 miles. Kia also extended the oil pressure switch warranty on the 2014 to 2018 Sorento to 15 years or 150,000 miles.

Kia recalls by model

Recall campaigns NHTSA lists for each Kia model, model years 2010 to 2025, read Oct 2, 2026. Each campaign counts once per model, however many years it covers. NHTSA's recall service returned no answer for Forte 2020 and 2024; Optima 2020; Soul 2024 and 2025, so those years are not counted. Recall repairs are free at the dealer; check one car with its VIN.

  • Sorento
    Most often: powertrain
    36
  • Sportage
    Most often: hydraulic braking
    20
  • Forte
    Most often: airbag system
    18
  • Telluride
    Most often: electrical system
    17
  • Optima
    Most often: fuel system
    16
  • Soul
    Most often: engine
    15

Kia complaints by model

Owner complaints to NHTSA for each Kia model with at least 1,000 of them, model years 2010 to 2025, and the year that drew the most. A best-seller draws more reports than a rare model, so read these as counts, not failure rates. 24 smaller models are left out.

  • Sorento
    Most: 2011 · engine
    8,592
  • Optima
    Most: 2013 · engine
    6,133
  • Soul
    Most: 2015 · engine
    5,483
  • Sportage
    Most: 2017 · engine
    2,554
  • Forte
    Most: 2014 · engine
    2,519
  • Telluride
    Most: 2020 · exterior lighting
    1,925

Kia model years with the most complaints

The ten Kia model years owners complained about most, with the system they named most. These are the years to inspect hardest before you buy, not a verdict on every car.

  • 2011 Sorento
    Engine19%
    1,517
  • 2013 Optima
    Engine44%
    1,379
  • 2016 Sorento
    Engine55%
    1,244
  • 2015 Optima
    Engine62%
    1,006
  • 2014 Sorento
    Engine39%
    982
  • 2013 Sorento
    Engine51%
    980
  • 2012 Optima
    Engine43%
    919
  • 2015 Soul
    Engine70%
    896
  • 2014 Soul
    Engine61%
    893
  • 2012 Sorento
    Engine53%
    877

Most common Kia problems

The systems owners named most across every Kia model and year in the file, counted from each model year's six most-named systems.

  • Engine
    43% of the complaints
    13,999
  • Electrical system
    14% of the complaints
    4,619
  • Powertrain
    7% of the complaints
    2,350
  • Steering
    5% of the complaints
    1,498
  • Body structure
    4% of the complaints
    1,246
  • Exterior lighting
    3% of the complaints
    1,073

Our guides for these problems

Check engine codes Kia owners name

The OBD-II codes owners wrote into their complaints for the 2 Kia model years we have read in full, one count per complaint. Tap a code to read our guide; grey codes have no guide yet.

OBDP1326Kia-specific code8
OBDP0301Cylinder 1 misfire3
OBDP0087Fuel rail pressure too low3
OBDP0303Cylinder 3 misfire3

Common questions

Are Kias reliable?

The complaint file can't grade a brand, because it counts reports, not failures per car sold. What it shows is where Kia owners report trouble: the engine most, then the electrical system, and the Sorento, Optima and Soul draw the most complaints.

Which Kias should you stay away from?

No model is bad in every year. The model years with the most owner complaints are 2011 Sorento, 2013 Optima, 2016 Sorento and 2015 Optima; inspect those hardest and check their recalls before you buy.

Which Kia has the most recalls?

The Sorento, with 36 recall campaigns across model years 2010 to 2025, then the Sportage with 20.

What is the most common problem with Kias?

Owners name the engine most, in 13,999 complaints, 43% of the Kia record, then the electrical system, in 4,619.

How do I check if my Kia has a recall?

Enter the 17-character VIN in our free recall checker or on NHTSA's recall page. It lists open recalls for that one car, and the dealer does the repair for free.

What the complaint record can't tell you

How many were soldA best-seller looks worse than a rare model.
Whether your car has itA count isn't a probability for one car.
Who filedRecalls and news send owners to the form.
What it costsNo repair prices on this page.

Sources

Show all 7 sources
NHTSA owner complaints fileFederal file of Aug 25, 2026
Complaints by model, year and system
NHTSA recallsRead Oct 2, 2026
Recall campaigns by model
NHTSA recall 17V-224Read Oct 3, 2026
Engine bearing wear, 2011-2014 Optima
NHTSA recall 23V-877Read Oct 3, 2026
Engine compartment fire, 2011 Sorento
NHTSA investigation EA21-003Closed Feb 5, 2024
Engine fires, 2011-2014 Optima and Sorento; recalls 20V-750 and 21V-844
NHTSA investigation PE23-019Closed Jul 23, 2024
2016-2017 Sorento 3.3L; warranty WTY035, 15 years or 180,000 miles
NHTSA petition DP21-002Closed Jun 26, 2023
Oil pressure switch warranty on the 2014-2018 Sorento, 15 years or 150,000 miles

Counts by system and year cover vehicles with at least 10 complaints.