Model record
Chrysler Pacifica Years to Avoid: Reliability and Recalls
Every Chrysler Pacifica model year in NHTSA's owner complaint file, 2017 to 2025: how many complaints each year drew, the problem owners named most, and the recalls to check before you buy.
NHTSA owner complaintsChecked Oct 3, 20263,593 complaints9 model years
The Chrysler Pacifica years with the most owner complaints are 2017, 2018 and 2021. Owners named the engine most for 2017 and 2018, and the electrical system for 2021.
It's a count of reports, not a failure rate, and the newest years have had less time on the road to collect them.
Most of the complaints fall in the first years of the all-new 2017 Pacifica, and they peak at 1,499 for 2017.
Chrysler Pacifica complaints by model year
Every Chrysler Pacifica model year in NHTSA's owner complaint file, 2017 to 2025. Years with 2,000 or more complaints are dark; beside each bar is the system owners named most that year.
- 2017Engine35%1,499
- 2018Engine44%849
- 2019Electrical system31%302
- 2020Electrical system36%164
- 2021Electrical system40%361
- 2022Powertrain34%203
- 2023Engine32%149
- 2024Electrical system30%40
- 2025Airbag system27%26
Best Chrysler Pacifica years by complaint count
Of the years with at least five years on the road, these drew the fewest owner complaints. Fewer reports is not a clean bill of health: check the recalls for the exact car, and remember 2022, 2023, 2024 and 2025 have had less time to collect complaints.
- 2020Electrical system · 5 recalls164
- 2019Electrical system · 7 recalls302
- 2021Electrical system · 7 recalls361
Most common Chrysler Pacifica problems
The systems owners named most across all 9 model years, counted from each year's six most-named systems.
- EngineNamed most in 3 of 9 years1,288
- Electrical systemNamed most in 4 of 9 years1,065
- PowertrainNamed most in 1 of 9 years962
- SteeringNever the top system in a year493
- Fuel and power deliveryNever the top system in a year174
Our guides for these problems
Check engine codes Chrysler Pacifica owners name
The OBD-II codes owners wrote into their complaints for the Pacifica years we have read in full (2017), one count per complaint. Tap a code to read our guide; grey codes have no guide yet.
Chrysler Pacifica years to avoid by generation
Chrysler called the 2017 Pacifica all-new and the 2021 redesigned, so the years in the file fall into two groups. NHTSA's file has the Pacifica from 2017 to 2025.
2017–2020
All-new for 2017
2017 most complaints · engine
- 20171,499
- 2018849
- 2019302
- 2020164
2,814 complaints · 4 model years
2021–2025
Redesigned for 2021
2021 most complaints · electrical system
- 2021361
- 2022203
- 2023149
- 202440
- 202526
779 complaints · 5 model years
Chrysler Pacifica recalls by year
Recall campaigns NHTSA lists for each model year, read Oct 3, 2026. A campaign that covers several years counts in each of them. Recall repairs are free at the dealer; check one car with its VIN.
- 2017Most often: electrical system11
- 2018Most often: electrical system12
- 2019Most often: electrical system7
- 2020Most often: electrical system5
- 2021Most often: electrical system7
- 2022Most often: airbag system10
- 2023Most often: airbag system14
- 2024Most often: airbag system11
- 2025Most often: airbag system9
Chrysler Pacifica crash test ratings by year
NHTSA's overall star rating for each model year, with the frontal, side and rollover stars beside it.
- 2017Frontal 5 · Side 5 · Rollover 45/5
- 2018Frontal 5 · Side 5 · Rollover 45/5
- 2019Frontal 5 · Side 5 · Rollover 45/5
- 2020Frontal 5 · Side 5 · Rollover 45/5
- 2021Frontal 5 · Side 5 · Rollover 45/5
- 2022Frontal 5 · Side 5 · Rollover 45/5
- 2023Frontal 5 · Side 5 · Rollover 45/5
- 2024Frontal 5 · Side 5 · Rollover 45/5
- 2025Frontal 5 · Side 5 · Rollover 45/5
Federal investigations
NHTSA's defect office has opened 5 investigations into 5 problems that cover Chrysler Pacifica model years from 2017 to 2025. An investigation looks into a possible defect; it is not a finding.
Common questions
What are the Chrysler Pacifica years to avoid?
The years with the most owner complaints are 2017, 2018 and 2021. Treat them as the years to inspect hardest, not as a verdict on every car: run the VIN for open recalls and have the systems owners named checked before you buy.
What year is the most reliable Chrysler Pacifica?
Complaints can't name a most reliable year, because the file counts reports, not failures per car sold. Of the years with at least five years on the road, 2020 drew the fewest complaints: 164. Newer years have fewer still, but they have had less time to collect them.
What is the most common problem with the Chrysler Pacifica?
Across every year in the file, owners named the engine most, in 1,288 complaints, then the electrical system, in 1,065.
Which Chrysler Pacifica years have the most recalls?
2023, 2018 and 2017, with 14, 12 and 11 recall campaigns.
Pacifica year pages
20171,499What the complaint record can't tell you
Sources
Show all 4 sources
Counts by system and year cover vehicles with at least 10 complaints.