Owner complaint record
2011 Ford Edge Problems and Recalls: What Owners Report
This page shows the problems 2011 Ford Edge owners reported to NHTSA, the federal agency that tracks car safety: 1,801 complaints sorted by system, the mileage they started at, the check engine codes owners named, and the recalls to check before you buy.
NHTSA owner complaintsChecked Oct 3, 20261,801 complaintsFederal file of Aug 25, 2026
+168% vs 2010
683 complaints, 38% of the total
half of the electrical system reports that give a mileage came before this
7 mention an injury, 4 a fire
The electrical system leads the 2011 Ford Edge record at 38%, with braking system next at 14%. Of the electrical system reports that give a mileage, half came before 55,000 miles. The costliest part on our cost list is the brake master cylinder, $37 to $141 for the part alone.
It's a count of reports, not a failure rate. Use it to decide what to inspect before buying, not to grade the car.
The electrical complaints lead, and most of them describe the doors and locks, with the same door and latch theme running through the lighting and body complaints. Ford recalled certain 2011 Edges for a body control module that may short and for liftgate locking settings.
2011 Ford Edge overview
The 2011 Edge came with a 3.5-liter V6 or, on the Sport, a 3.7-liter V6, with a six-speed automatic, in front-wheel or all-wheel drive.
Owners filed 168% more complaints about the 2011 than the 2010 (673), and the electrical system leads only in 2011. The 2012 drew 1,132, with electrical system named most.
- Power
- 305 hp at 6,500 rpm
- Torque
- 280 lb-ft at 4,000 rpm
- Gearbox
- 6-speed automatic
- Fuel
- Regular gasoline
- Injection
- Not direct
city / highway / combined mpg, EPA
- Power
- 285 hp at 6,500 rpm
- Torque
- 253 lb-ft at 4,000 rpm
- Gearbox
- 6-speed automatic
- Fuel
- Regular gasoline
- Injection
- Not direct
city / highway / combined mpg, EPA
Fuel economy from EPA fueleconomy.gov; power and torque from Ford media technical spec sheets and ford.com engine pages (Wayback copies), read 3 Oct 2026.
Is the 2011 Ford Edge reliable?
Owners filed more complaints about the 2011 Ford Edge than about any other Edge year except 2013, and the electrical system draws the largest share. The four checks below are what the federal record can say; none of them is a reliability score.
- 2ndCompared with other Edge years1,801 complaints, the 2nd most of 15 model years (2013 has 2,439).By model year
- 38%The system named mostElectrical system, in 683 complaints. Half of the electrical system reports that give a mileage came before 55,000 miles.Problems by system
- 3Recalls3 recall campaigns cover the 2011 Ford Edge.Recalls
- 23Crashes, injuries, fires23 complaints mention a crash, 7 an injury and 4 a fire.
A complaint count is not a failure rate: the record doesn't say how many were sold, so a popular year draws more reports.
2011 Ford Edge problems by system
Every complaint to NHTSA names the part of the car that gave the owner trouble, such as the engine or the steering. The cards below sort the 1,801 complaints about the 2011 Ford Edge that way, largest first: open one to read what owners wrote, when it usually starts, and what to check.
Electrical system38%683 complaintsDoor locks, battery drain
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What owners describe
1. Leased car on 12/31/2010, the sync failed and screen went blank while driving. 2. Backed out of driveway and rear camera froze. 3. Doors and hood out of line 4. Gas tank leak, dealer doesn't know when they can get a part.
The door ajar light stays on even when I slam the drivers door again. The mechanic said that corrosion gets inside the door lock so he sprayed it. Just 2 days later the warning light came on again. Very disappointed in Ford.
KSGUCAMNRead 4 more owner reports+4
Drivers door ajar light stays on. The door is closed. It won't lock the doors when you are driving. At night this is a pain since the dome lights stay on for awhile. Tried wd40 and nothing. Ford needs to address this since there are many many complaints about this.
Ford edge door ajar latch issue indicator light stays on while door is closed dome light remains on inability to lock the vehicle faulty latch https://www.youtube.com/watch?v=8rlmgeehq38
Vehicle left rear door indicator was 'door ajar" . Door locks would nor lock door and dome light would not go out - this depleted the battery. Left rear door latch replaced under extended warranty with $100.00 deductible. Battery was only 2 years old and battery was replaced under battery warranty. All work done at Ford dealer.
2011 Ford edge doors will not lock in drive when door adjar light is on - sensor issue with Ford vehicles in door - faulty door adjar switch when on will not let you lock doors and will not auto lock when putting in drive
When it starts
Usually starts around 55,000 miles. Half of owners reported it between 39,962 and 77,960.
What to do
Lock and unlock every door with the fob and the switch, and check the battery.
Braking system14%261 complaintsSoft brake pedal
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What owners describe
Lost brakes or two occasions while driving and each time the booster was replaced. The 2nd replacement Ford would not pay for. We lost total confidence in the vehicle and ended up trading it in for a hyundai sport.
While moving brake pedal became hard and would not stop vehicle Ford has a customer satisfaction program number 13n02 for repairs to failing brake booster Ford also will not supply loaner vehicle why hasn't there been a recall vehicle is at 71,000 miles
INCACANCRead 4 more owner reports+4
Brake pedal goes all the way to the floor before stopping. This is the second time the brakes have failed in traffic. Brake master cylinder replaced at 58k, brake booster replaced at 32k. Current mileage is 65k. Dealership unable to find problem.
While drive 45 miles per hour ran over a raised steel cover in road way the bump caused brake pedal to go to floor, this has occurred before, the brake comes back eventually. It had a brake booster replaced by recall 2015. This has happened twice since then. No action by Ford.
Brake failure with pedal going all the way to the floor and vehicle would not stop. Ford is aware of the problem and will not warranty the repair of the hydraulic control unit (hcu) and cost $1,000 to replace. Why hasn't the NHTSA done something?
Brake booster replaced under recall 13n02 10/30/2017 at no charge. April 2019 booster failed again. Ford will not cover under warranty. Replacement lasted 16 months and 6958 miles.Ford says warranty only covered for one year. The replacement by the dealer , at my expense, is two years.
When it starts
Usually starts around 90,035 miles. Half of owners reported it between 57,825 and 120,000.
What to do
Press the brake pedal hard with the engine running: it should stay high and firm.
Our guideBrake Warning Light: What It Means and Is It Safe to Drive?More: ABS light on · Warped brake rotors
Exterior lighting10%187 complaintsLights with door faults
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What owners describe
Ford edge door ajar latch issue indicator light stays on while door is closed dome light remains on inability to lock the vehicle faulty latch https://www.youtube.com/watch?v=8rlmgeehq38
I bought this car 2015 in the late winter. From the time I bought it the drivers door sensor would say its ajar. According to the dealer it would be about $1000 to fix. Tonight my auto door unlock doesn't work and neither does the key unlock the door. I'm stranded 30 miles from home. This is totally unacceptable. I will be letting anyone who asks to be extremely cautious about any Ford products.
TXNYGAPARead 4 more owner reports+4
Takata recall the door ajar message displays on my 2011 Ford edge vehicle constantly and the door is shut. The lights stay illuminated because of the door ajar sensor not working properly. Also I can not lock my doors when I am inside the vehicle when the engine is on which is unsafe in my opinion. I have seen that many people have stated this has happened to their Ford as well, but a recall has not been issued.
Since I purchase 2011 Ford edge from my dealer in babylon ny . I have issues with electrical, loss of power during winter, and the worse has been the brakes, master cylinder to brakes keep failing and I never no even I change my brakes when they can fail . I am scared of driving this unsafe vehicle. My dealer does not respond to my vehicle.
Door ajar light stays on, even when the door is shut. Will not allow automatic door locks to latch. This is a danger to children in the back seat. Also, wears out the life of the battery. Interior light stay on for 3 min after driving, this makes it a hazard to see when driving.
Driver side door ajar light stays on even when the door is completely shut. Interior lights stay on while the door ajar light is on. Have already had to replace the battery on 2011 Ford edge.
When it starts
Usually starts around 55,000 miles. Half of owners reported it between 40,000 and 80,000.
What to do
Check every light and the door-ajar warning.
Body10%183 complaintsDoor latches
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What owners describe
1. Leased car on 12/31/2010, the sync failed and screen went blank while driving. 2. Backed out of driveway and rear camera froze. 3. Doors and hood out of line 4. Gas tank leak, dealer doesn't know when they can get a part.
Door ajar light stays on with door shut. Dome light stays on so you are blinded at night. Cant lock doors so it is unsafe. Started doing it at 19000 miles. Ford would not fix it. Looks like thousands of people have the same problem.
OKNVRead 2 more owner reports+2
My door latch on my 2011 Ford edge wont secure properly. Since it wont secure, my doors wont lock. My 5 year old opened door while vehicle moving to get bag unstuck. It is a safety hazard. The dinger goes off continuously while driving and inside lights remain on, which can use battery....updated 07/30/15 *bf updated 9/23/2015
Door ajar signal stays on when door is closed. Have to open and shut door many times to get the signal to go off and the door to lock. I complained about this problem about 2 years ago to Ford they did something and it worked now it is doing it again.
When it starts
Usually starts around 51,500 miles. Half of owners reported it between 39,979 and 74,467.
What to do
Open and close every door and the liftgate.
Engine10%179 complaintsStalling, power loss
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What owners describe
While driving the car the car 'stalled' meaning I had no ability to accelerate the car, all other items worked ok, an amber wrench light came on, I pulled over, restarted the car and it worked fine. It happened again 3 days later approx the same speed. Seeming this has been an issue among other Ford edge cars.
Throttle body suspected: 2011 Ford 3.5l edge decelerating and stalling at random. Vehicle stranded in middle of roadway until pushed to side of the road. Turning vehicle off then back on corrects issue until the next random event. This has happened 4 times with this vehicle.
PRNYRead 2 more owner reports+2
My Ford edge 2011 3.5 6cyl while in motion, stopped running and three new electric modules and 6 cores had been replaced and the unit still doesn't run normal and has a burning smell in the motor. Unit has been for the last 1 month at the authorized Ford dealer and now they want to charge me the catalytic. Almost +2k in bills.
Vehicle stalls while driving it, has happened 5 times in the last 6 months, Ford service can not diagnose.
When it starts
Usually starts around 59,988 miles. Half of owners reported it between 40,565 and 82,500.
What to do
Let the engine idle warm and feel for a stall or a loss of power.
Our guideCar Shuts Off While Idling or Driving? Causes and What to DoWhat repairs cost on the 2011 Ford Edge
Part prices for the problems 2011 Edge owners report most. They are shelf and mail-order prices for the part alone, so a shop bill adds labor and its own markup.
Eight brands, from Shee-Mar up to Standard Motor Products.
Check door lock actuatorsTen brands, from Top Notch up to FVP.
Check master cylindersPrices on this page are our own research, not the store’s, and store prices change daily.
Prices read on RockAuto on Oct 2, 2026, for the parts listed as fitting this car; regular stock only, closeouts left out.
Check engine codes owners report
14 owners name P2111 (throttle actuator stuck open) in their complaints, the code named most for this car.
Complaints whose text names the code, one count per complaint. Tap a code to read our guide; grey codes have no guide yet.
When problems show up on the odometer
Body complaints start earliest, typically around 51,500 miles. Braking system complaints start latest, around 90,000 miles.
Dot: typical mileage. Bar: the middle half of reports. From the mileage owners wrote on the form.
Ford Edge complaints by model year
2011 is shown in dark. The electrical system is named most in 3 other Edge years.
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2011 is shown in dark. The electrical system is named most in 3 other Edge years.
When owners filed
Complaints about the 2011 Ford Edge have kept arriving since 2010, with peaks in 2015 and 2016. A peak often follows a recall or a news story, not a new fault.
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2011 Ford Edge recalls
3 recall campaigns cover the 2011 Ford Edge. A recall list is by model year; whether one car had the work done is in its VIN record.
2011 Ford Edge crash tests and investigations
NHTSA crash tests rate the 2011 Ford Edge four stars overall, the same for all-wheel drive and front-wheel drive. Its defect office has opened one investigation that covers this model year.
Ratings run from 1 to 5 stars: 5 is the safest result, 1 the least safe.
Frontal stars compare cars of about the same weight; side stars compare every vehicle. Rollover stars show how top-heavy the car is: NHTSA puts the 2011 Ford Edge’s chance of rolling over in a single-car crash at 14% to 16%.
Safety equipment NHTSA recommends
Optional means some trims have it and some don’t. Check the car you are looking at.
Federal investigations
Before you buy a used 2011 Ford Edge
These checks follow what 2011 Edge owners reported most: door locks and latches that act up, then a soft brake pedal. Run the VIN before you pay, because this SUV has body control and liftgate recalls.
- 1Lock and unlock every door
Door and lock faults lead the electrical complaints.
- 2Run the VIN for the body control and liftgate recalls
Only the VIN shows whether they were done.
- 3Press the brake pedal hard
A soft pedal leads the brake complaints.
- 4Check the battery and charging
Owners describe a drained battery.
- 5Let the engine idle warm
Engine complaints describe stalling.
Oil and service for the 2011 Ford Edge
This is what Ford's manual says the 2011 Edge needs: which oil to use and how much, the fluids for the transmission and the cooling system, and when each job is due. The car tracks oil wear itself and shows an oil change message on the dashboard, but Ford says the interval can be up to a year or 10,000 miles.
- Engine oil
- 5W-20
- Oil capacity
- 5.5 US quarts
- Transmission fluid
- Motorcraft MERCON LV
- Coolant
- Motorcraft Specialty Green or Specialty Orange; add the type the car came with
- Engine oil
- 5W-20
- Oil capacity
- 5.5 US quarts
- Transmission fluid
- Motorcraft MERCON LV
- Coolant
- Motorcraft Specialty Green or Specialty Orange; add the type the car came with
Service schedule
From the Ford 2011 Edge Owner's Guide, read Oct 2, 2026. Normal schedule.
Common questions
What are the most common problems with the 2011 Ford Edge?
Owners name the electrical system most (683 complaints), then braking system (261) and exterior lighting (187).
Is 2011 a good year for the Ford Edge?
The complaint record can't grade a car, but it shows what to check: the electrical system complaints that lead this year, the mileage they start at, and whether the recall repairs were done.
Was there a recall on the 2011 Ford Edge?
Yes. NHTSA lists 3 recall campaigns for the 2011 Ford Edge: electrical system, latches/locks/linkages, structure. A dealer can tell from the VIN whether one car got the repairs.
At what mileage do 2011 Ford Edge problems start?
Body complaints start earliest, around 51,500 miles. Braking system complaints come later, around 90,000 miles.
Which Edge years have the most and fewest complaints?
The 2013 and 2011 model years have the most in the file, and the 2023 and 2024 the fewest, though newer cars have had less time to collect complaints.
What the complaint record can't tell you
Sources
Show all 6 sources
Owner quotes are changed from all capitals to normal case only. Counts by system and year cover vehicles with at least 10 complaints.