NHTSA owner complaints

Model record

Ford Fusion Years to Avoid: Reliability and Recalls

Every Ford Fusion model year in NHTSA's owner complaint file, 2010 to 2020: how many complaints each year drew, the problem owners named most, and the recalls to check before you buy.

NHTSA owner complaintsChecked Oct 2, 202618,153 complaints11 model years

A grey 2011 Ford Fusion seen from the front
2011 Ford Fusion, from the 2010 to 2012 model yearsElise240SXCC BY-SA 4.0Wikimedia Commons
Short answer

Three Ford Fusion years drew more than 2,000 owner complaints each: 2010, 2011 and 2012. Owners named the steering most for 2010, 2011 and 2012.

It's a count of reports, not a failure rate, and the newest years have had less time on the road to collect them.

What we know beyond the file

Complaints peak with the 2010, at 5,126, and the three years before Ford's all-new 2013 design carry more than half of all of them.

Ford Fusion complaints by model year

Every Ford Fusion model year in NHTSA's owner complaint file, 2010 to 2020. Years with 2,000 or more complaints are dark; beside each bar is the system owners named most that year.

  • 2010
    Steering32%
    5,126
  • 2011
    Steering50%
    2,783
  • 2012
    Steering57%
    2,513
  • 2013
    Engine21%
    1,785
  • 2014
    Steering24%
    1,324
  • 2015
    Engine27%
    990
  • 2016
    Engine27%
    1,608
  • 2017
    Engine35%
    1,103
  • 2018
    Engine46%
    434
  • 2019
    Engine49%
    309
  • 2020
    Powertrain35%
    178

Best Ford Fusion years by complaint count

Of the years with at least five years on the road, these drew the fewest owner complaints. Fewer reports is not a clean bill of health: check the recalls for the exact car.

  • 2020
    Powertrain · 3 recalls
    178
  • 2019
    Engine · 3 recalls
    309
  • 2018
    Engine · 2 recalls
    434

Most common Ford Fusion problems

The systems owners named most across all 11 model years, counted from each year's six most-named systems.

  • Steering
    Named most in 4 of 11 years
    5,514
  • Engine
    Named most in 6 of 11 years
    3,170
  • Powertrain
    Named most in 1 of 11 years
    2,680
  • Airbag system
    Never the top system in a year
    1,323
  • Electrical system
    Never the top system in a year
    1,108

Our guides for these problems

Check engine codes Ford Fusion owners name

The OBD-II codes owners wrote into their complaints for the Fusion years we have read in full (2010, 2011, 2012, 2013, 2014 and 2016), one count per complaint. Tap a code to read our guide; grey codes have no guide yet.

OBDP2111Throttle actuator stuck open116
OBDP2112Throttle actuator stuck closed52
OBDU3000Ford-specific code26
OBDC1277Ford-specific code19
OBDP1450Ford-specific code17
OBDC1963Ford-specific code13
OBDP2119Throttle actuator range/performance9
OBDP0302Cylinder 2 misfire9
OBDP0301Cylinder 1 misfire7
OBDP0456Small EVAP leak6

Ford Fusion years to avoid by generation

Ford called the 2013 Fusion all new, so the years in the file fall into two groups. NHTSA's file starts at 2010 and the Fusion ends with the 2020.

2010–2012

Last years before the all-new 2013

2010 most complaints · steering

10,422 complaints · 3 model years

2013–2020

All-new for 2013

2013 most complaints · engine

  • 20131,785
  • 20141,324
  • 2015990
  • 20161,608
  • 20171,103
  • 2018434
  • 2019309
  • 2020178

7,731 complaints · 8 model years

Ford Fusion recalls by year

Recall campaigns NHTSA lists for each model year, read Oct 2, 2026. A campaign that covers several years counts in each of them. Recall repairs are free at the dealer; check one car with its VIN.

  • 2010
    Most often: airbag system
    13
  • 2011
    Most often: airbag system
    9
  • 2012
    Most often: airbag system
    6
  • 2013
    Most often: powertrain
    19
  • 2014
    Most often: powertrain
    19
  • 2015
    Most often: powertrain
    13
  • 2016
    Most often: powertrain
    13
  • 2017
    Most often: steering
    4
  • 2018
    Most often: steering
    2
  • 2019
    Most often: electrical system
    3
  • 2020
    Most often: electrical system
    3

Ford Fusion crash test ratings by year

NHTSA's overall star rating for each model year, with the frontal, side and rollover stars beside it.

  • 2010
    No overall rating
    —
  • 2011
    Frontal 3 · Side 4 · Rollover 4–5
    4/5
  • 2012
    Frontal 3 · Side 4 · Rollover 4–5
    4/5
  • 2013
    Frontal 5 · Side 4 · Rollover 4
    5/5
  • 2014
    Frontal 5 · Side 4 · Rollover 4
    5/5
  • 2015
    Frontal 5 · Side 4 · Rollover 4
    5/5
  • 2016
    Frontal 5 · Side 4 · Rollover 4
    5/5
  • 2017
    Frontal 4 · Side 5 · Rollover 4
    5/5
  • 2018
    Frontal 4 · Side 5 · Rollover 4
    5/5
  • 2019
    Frontal 4 · Side 5 · Rollover 4
    5/5
  • 2020
    Frontal 4 · Side 5 · Rollover 4
    5/5

Federal investigations

NHTSA's defect office has opened 14 investigations into 13 problems that cover Ford Fusion model years from 2010 to 2020. An investigation looks into a possible defect; it is not a finding.

Accel pedal interference - acc floormatModel years 2008–2010, Opened May 28, 2010 (PE10019), closed Jan 11, 2013Closed
Fleet vehicle recall completion auditModel year 2010, Opened Nov 18, 2010 (AQ10001), closed Dec 28, 2015Closed
Wheel stud fractureModel year 2010, Opened Jan 21, 2011 (PE11003), closed Jul 26, 2011Closed
Wheel mounting stud fractureModel year 2010, Opened Jul 26, 2011 (EA11009), closed Jan 20, 2012Closed
Floor mat interference with acceleratorModel years 2006–2011, Opened Dec 12, 2012 (EA12009), closed Jun 12, 2014Closed
Electronic throttle body malfunctionModel years 2010–2013, Opened Feb 21, 2013 (PE13003), closed Feb 28, 2014Closed
Electric power steering failureModel years 2010–2012, Opened Oct 2, 2014 (PE14030), closed Sep 10, 2015Closed
Door latch failureModel year 2013, Opened Feb 27, 2015 (EA15002), closed Nov 13, 2015Closed
Power steering failureModel years 2010–2012, Opened Sep 28, 2016 (PE16011), upgraded Nov 20, 2017 (EA17004), closed Feb 9, 2024Closed
Steering wheel fastening bolt loosensModel years 2014–2016, Opened Oct 23, 2017 (PE17007), closed Apr 23, 2018Closed
Door latch failuresModel years 2013–2016, Opened Dec 19, 2019 (RQ19005), closed Feb 7, 2022Closed
Desiccated air bag inflator ruptureModel years 2012–2016, Opened Sep 17, 2021 (EA21002)Open
Front brake jounce hose failuresModel years 2013–2018, Opened Aug 8, 2022 (RQ22004), closed Mar 24, 2023Closed

Common questions

What are the Ford Fusion years to avoid?

The years with the most owner complaints are 2010, 2011 and 2012. Treat them as the years to inspect hardest, not as a verdict on every car: run the VIN for open recalls and have the systems owners named checked before you buy.

What year is the most reliable Ford Fusion?

Complaints can't name a most reliable year, because the file counts reports, not failures per car sold. Of the years with at least five years on the road, 2020 drew the fewest complaints: 178. Newer years have fewer still, but they have had less time to collect them.

What is the most common problem with the Ford Fusion?

Across every year in the file, owners named the steering most, in 5,514 complaints, then the engine, in 3,170.

Which Ford Fusion years have the most recalls?

2013, 2014 and 2010, with 19, 19 and 13 recall campaigns.

Fusion year pages

20105,12620112,783

What the complaint record can't tell you

How many were soldA popular year looks worse than a rare one.
Whether your car has itA count isn't a probability for one car.
Who filedRecalls and news send owners to the form.
What it costsNo repair prices on this page.

Sources

Show all 3 sources
NHTSA owner complaints fileFederal file of Aug 25, 2026
Complaints by model year and system
NHTSA recallsRead Oct 2, 2026
Recall campaigns by model year
Ford.com 2013 Fusion page, Jan 12, 2012 (Wayback copy)Calls it the all new 2013 Ford Fusion
Generation boundaries

Counts by system and year cover vehicles with at least 10 complaints.