NHTSA owner complaints

Owner complaint record

2016 Ford Fusion Problems and Recalls: What Owners Report

This page shows the problems 2016 Ford Fusion owners reported to NHTSA, the federal agency that tracks car safety: 1,608 complaints sorted by system, the mileage they started at, the check engine codes owners named, and the recalls to check before you buy.

NHTSA owner complaintsChecked Oct 3, 20261,608 complaintsFederal file of Aug 25, 2026

A grey 2016 Ford Fusion seen from the front
2016 Ford FusionSsmIntrigueCC BY-SA 4.0Wikimedia Commons
Model year2016
Complaints
1,608

+62% vs 2015

Top system
Engine

439 complaints, 27% of the total

Typical start
77,500 mi

half of the engine reports that give a mileage came before this

Crash reports
57

21 mention an injury, 6 a fire

Short answer

The engine leads the 2016 Ford Fusion record at 27%, with powertrain next at 18%. Of the engine reports that give a mileage, half came before 77,500 miles. The costliest part on our cost list is the electric power steering rack, $561 to $1,202 for the part alone.

It's a count of reports, not a failure rate. Use it to decide what to inspect before buying, not to grade the car.

What we know beyond the file

Engine complaints lead, and more than half of them mention coolant, often with a warning light, a leak or smoke. The six-speed automatic is under recalls for a shifter cable bushing that can leave the transmission out of Park when the lever is in Park, and a recall covers a steering wheel bolt that may loosen.

Is your Fusion affected?

Check one car against NHTSA recalls. Free, takes seconds.

2016 Ford Fusion overview

The 2016 Fusion came with a 2.5-liter four, a 1.5-liter turbo four and a 2.0-liter turbo four, all with a six-speed automatic, in front-wheel or, on the 2.0, all-wheel drive.

For 2016, Ford redesigned the center stack with a simpler screen and physical buttons. It also added an S Appearance Package, an SE Cold Weather Package with remote start and heated seats, and a new Shadow Black paint color.

Owners filed 62% more complaints about the 2016 than the 2015 (990), and the engine leads both years. The 2017 drew 1,103, with engine named most.

2.5L 4-cylinder
Power
175 hp at 6,000 rpm
Torque
175 lb-ft
Gearbox
6-speed automatic
Fuel
Regular gasoline
Injection
Not direct
FWD22/33/26

city / highway / combined mpg, EPA

2.0L turbo 4-cylinder
Power
240 hp at 5,500 rpm (231 on regular fuel)
Torque
270 lb-ft at 3,000 rpm
Gearbox
6-speed automatic
Fuel
Regular gasoline
Injection
Direct injection
FWD22/33/26
AWD22/31/25

city / highway / combined mpg, EPA

1.5L turbo 4-cylinder
Power
181 hp
Torque
185 lb-ft
Gearbox
6-speed automatic
Fuel
Regular gasoline
Injection
Direct injection
FWD25/36/29

city / highway / combined mpg, EPA

1 of 3 engines

Fuel economy from EPA fueleconomy.gov; power and torque from Ford media technical spec sheets and ford.com engine pages (Wayback copies), read 3 Oct 2026.

Is the 2016 Ford Fusion reliable?

The 2016 Ford Fusion ranks 5th of 11 Fusion model years for owner complaints, and the engine draws the largest share. The four checks below are what the federal record can say; none of them is a reliability score.

  • 5th
    Compared with other Fusion years1,608 complaints, the 5th most of 11 model years (2010 has 5,126).By model year
  • 27%
    The system named mostEngine, in 439 complaints. Half of the engine reports that give a mileage came before 77,500 miles.Problems by system
  • 13
    Recalls13 recall campaigns cover the 2016 Ford Fusion.Recalls
  • 57
    Crashes, injuries, fires57 complaints mention a crash, 21 an injury and 6 a fire.

A complaint count is not a failure rate: the record doesn't say how many were sold, so a popular year draws more reports.

2016 Ford Fusion problems by system

Every complaint to NHTSA names the part of the car that gave the owner trouble, such as the engine or the steering. The cards below sort the 1,608 complaints about the 2016 Ford Fusion that way, largest first: open one to read what owners wrote, when it usually starts, and what to check.

5 systems · tap one to read what owners wrote
Engine27%439 complaints

Coolant loss, warning lights, leaks

Show detailsHide details
What owners describe
While driving on i75 in florida the car lost power 3 times. Just missed causing bad accidents. Dealer claims it was electronic throttle block failures. Looking on line thousands of fusion owners have had the same problems since 2006 yet Ford has never been forced to have a recall.
FLOwner in Florida11,000 mi
Engine has a design flaw that allows coolant to leak into the cylinders and cause damage requiring a complete long block replacement. This happens when the engine overheats. This has been diagnosed by the local Ford dealer, they no it is in an issue and corrected the problem in the 2017-present versions of the fusion
INOwner in Indiana65,000 mi
CAMDALMARead 4 more owner reports+4
The engine has cracked after not even 100,000 miles. Now I have to replace it for 8000. Ridiculous and danger with the fumes that form from leaking throughout the engine. All I did was drive it to work !!! Ford knows it an issue too!! Do they think we don't deserve our monies worth or to be safe!
CAOwner in California99,000 mi
My 2016 Ford fusion has a coolant is leaking in the cylinder due to head gasket causing miss firing, overheating and sputtering. Driving down the highway when the overheating light came on causing me to pull over to let engine cool down to pull off onto a exit. Only has 120k miles.
MDOwner in Maryland120,000 mi
2016 Ford fusion es stalls out during driving does not matter if vehicle is stationary or in motion stalls have occurred in parking lots highways and roads this problem occurs at random times you must stop vehicle put in park and restart
ALOwner in Alabama
2016 Ford fusion making loud rattling noise from engine. No check engine light ever came on, but Ford saying engine is catastrophic engine failure. Connecting rod in piston broke loose. How does no check engine light ever come on? This could have killed me on the highway. How does a 3 year old car with 128,000 (mostly highway) miles go into catastrophic engine failure? Car has been meticulously maintained.
MAOwner in Massachusetts128,000 mi
When it starts
050k100k mi

Usually starts around 77,500 miles. Half of owners reported it between 58,585 and 107,746.

What to do

Check the coolant level cold and watch the temperature gauge on the drive.

Our guideCoolant Leak: The Five Places It Comes From

More: Blown head gasket signs · Car shuts off while driving

Powertrain18%294 complaints

Rough shifts, shifter cable

Show detailsHide details
What owners describe
2016 Ford fusion making loud rattling noise from engine. No check engine light ever came on, but Ford saying engine is catastrophic engine failure. Connecting rod in piston broke loose. How does no check engine light ever come on? This could have killed me on the highway. How does a 3 year old car with 128,000 (mostly highway) miles go into catastrophic engine failure? Car has been meticulously maintained.
MAOwner in Massachusetts128,000 mi
6 speed automatic transmission failed with 60849 miles on the vehicle. Transmission was put in reverse and whole vehicle started shaking. Vehicle drove in drive position. I drove to safe place and had vehicle towed to a Ford dealer. Dealer found metal shavings and black transmission fluid in transmission. Replaced planetary ring gears and bearing assembly-thrust .
NCOwner in North Carolina60,849 mi
CAFLNHMORead 4 more owner reports+4
When I'm going down hill at high speeds , the transmission down shift very hard when I apply the brake at all. It sounds like a very loud revving. Once I press the accelerator again it goes back to normal. It's very concerning , my car has 59,000 mile on it and dealer says they couldn't feel anything, well that probably because they didn't drive it down hill.
CAOwner in California59,000 mi
Lost all power to the vehicle while going 45 to 50 mph. Terrible situation to be in and would not want this to happen to others. Ford knows this is an issue and needs to deal with it better
FLOwner in Florida13,000 mi
This vehicle has had a dead battery 2 times after sitting overnight. No extra power draws we added. The last resulted with the engine light on once it was jump started. The engine code that was on was a p068a ecm/pcm power relay de-energized performance. It will be scheduled to go to the dealership to try to resolve this issue
NHOwner in New Hampshire16,000 mi
Harsh or delayed shifting when starting from a stopped position or after slowing in traffic and trying to accelerate. Happens in drive and reverse. I bought the car new and has been happening since. Only 1150 miles on car at this time. Have taken to dealership several times with no resolution.
MOOwner in Missouri250 mi
When it starts
050k100k mi

Usually starts around 83,000 miles. Half of owners reported it between 58,414 and 102,852.

Steering11%176 complaints

Loss of power assist, steering warnings

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What owners describe
Steering assist fault... Will lock your steering wheel while you driving your car.. Its lots of complaints about this all over the internet will the 2016 Ford fusion and it never got a recall for this... Its dangerous, I thought it was brakes or wheel alignment but its a powering error.
MIOwner in Michigan74,440 mi
I have received a settlement form as well as for this lease fusion and my first one as well. I it not acting correct! Gas smell , sterrng, horn weak, took to dealership at woodbridge with my friend while I am not in fla . For the short while the previous car red 2015 was replaced at purvis Ford in fredricksburg, va. When I was here last time in 2015. It was ready to blow!
VAOwner in Virginia7,000 mi
OHFLMOCARead 4 more owner reports+4
Takata recall. Power steering went out upon morning start in driveway; car was stationary. Servicetrac light illuminated. Turned ignition off and restarted.no power steering. Waiting for tow to dealer. Car has 20,000 miles.
OHOwner in Ohio20,000 mi
Steering wheel rotates left to right about 30 degrees at low speeds up to about 40 mph. Does this on acceleration and braking, on any surface. This fault takes place all of the time it is being driven.
FLOwner in Florida23,252 mi
Poser steering will randomly quit along with hill assist and turn the airbag light on. Have been to the dealership where we were charged $140 to be told nothing was wrong now the pose steering is completely gone and will not reset.
MOOwner in Missouri103,000 mi
I was driving my car on the street going 45 mph and my car steering locked up and warning light came on saying steering assist fault . Then another hill assist fault light came on . I had to come to a stop on the road and turn off my car and let it sit for a few mins and restart it and everything went back to normal.
CAOwner in California83,151 mi
When it starts
050k100k mi

Usually starts around 73,720 miles. Half of owners reported it between 39,875 and 103,154.

What to do

Turn the wheel lock to lock with the engine running and watch for a steering warning.

Electrical system9%140 complaints

Warning lights, camera, screen

Show detailsHide details
What owners describe
2016 Ford fusion making loud rattling noise from engine. No check engine light ever came on, but Ford saying engine is catastrophic engine failure. Connecting rod in piston broke loose. How does no check engine light ever come on? This could have killed me on the highway. How does a 3 year old car with 128,000 (mostly highway) miles go into catastrophic engine failure? Car has been meticulously maintained.
MAOwner in Massachusetts128,000 mi
Lost all power to the vehicle while going 45 to 50 mph. Terrible situation to be in and would not want this to happen to others. Ford knows this is an issue and needs to deal with it better
FLOwner in Florida13,000 mi
NHMARead 2 more owner reports+2
This vehicle has had a dead battery 2 times after sitting overnight. No extra power draws we added. The last resulted with the engine light on once it was jump started. The engine code that was on was a p068a ecm/pcm power relay de-energized performance. It will be scheduled to go to the dealership to try to resolve this issue
NHOwner in New Hampshire16,000 mi
The 12-volt battery on the energi model will not hold a charge. Repeated jump starts are required. Despite being under warranty, 2 Ford dealers claimed they don't know the source of the problem and refused to replace the battery. No wonder Ford dropped this model. It is a disaster that Ford refuses to acknowledge.
MAOwner in Massachusetts16,000 mi
When it starts
050k100k mi

Usually starts around 58,100 miles. Half of owners reported it between 19,364 and 83,350.

What to do

Try the camera and the screen, and watch for warning lights.

More: Alternator or battery? · Dashboard warning lights

Engine and cooling7%105 complaints

Coolant leaks, warnings

Show detailsHide details
What owners describe
Head gasket failed at 75,000 miles and allowed coolant to mix with oil causing the engine to fail and needing to be replaced. Needless to say this is a very costly repair that I feel is Ford motor co. Responsibility. This is far too frequent issue not to receive compensation
OHOwner in Ohio
The engine cooling failed inside the block on cylinder #2. The cooling system is not operable and resulted in blue smoke under acceleration. The car is no longer under warranty and only has 65k miles on it and is otherwise in good working order. I am told the whole engine needs to be replaced.
MIOwner in Michigan
CAINRead 2 more owner reports+2
Received a mssg on the car panel that car temp was too high & this vehicle was in the shop for several weeks back in july for something related to the engine.
CAOwner in California
Coolant is leaking into one of the cylinders which requires a full engine rebuild.
INOwner in Indiana
When it starts
050k100k mi

Usually starts around 110,500 miles. Half of owners reported it between 82,350 and 132,313.

What to do

Look for coolant under the car and around the engine.

Our guideCoolant Leak: The Five Places It Comes From

More: Coolant leak repair cost · Does coolant evaporate?

What repairs cost on the 2016 Ford Fusion

Part prices for the problems 2016 Fusion owners report most. They are shelf and mail-order prices for the part alone, so a shop bill adds labor and its own markup.

Steering that loses power assistElectric power steering rack
$561 – $1,202Part only, at the counter

A remanufactured Maval rack up to a new Motorcraft one, plus a core deposit of up to $400. Recall 19V632 covers corroded steering motor bolts, free at the dealer; check the VIN first.

Check steering racks
Coolant leaksWater pump
$16 – $349Part only, at the counter

For the gas engines, SKP up to Motorcraft at $16 to $99; the Hybrid's pump runs up to $349 from Motorcraft.

Check water pumps

Prices on this page are our own research, not the store’s, and store prices change daily.

Prices read on RockAuto on Oct 2, 2026, for the parts listed as fitting this car; regular stock only, closeouts left out.

Check engine codes owners report

9 owners name P0302 (cylinder 2 misfire) in their complaints, the code named most for this car.

OBDP0302Cylinder 2 misfire9
OBDP0301Cylinder 1 misfire7
OBDP2111Throttle actuator stuck open6
OBDP0316Misfire detected on startup6
OBDP0304Cylinder 4 misfire6
OBDP1450Ford-specific code5
OBDP0300Random misfire5
OBDP0303Cylinder 3 misfire5
OBDP1299Ford-specific code4
OBDP2112Throttle actuator stuck closed3

Complaints whose text names the code, one count per complaint. Tap a code to read our guide; grey codes have no guide yet.

When problems show up on the odometer

Electrical system complaints start earliest, typically around 58,100 miles. Engine and cooling complaints start latest, around 110,500 miles.

Engine78k
Powertrain83k
Steering74k
Electrical system58k
Engine and cooling110k
025k50k75k100k mi

Dot: typical mileage. Bar: the middle half of reports. From the mileage owners wrote on the form.

Ford Fusion complaints by model year

2016 is shown in dark. The engine is named most in 5 other Fusion years.

Show chartHide chart
Complaints by model yearFord Fusion, 2010 to 2020
All complaintsEngine
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
5,000
5,500
10
11
12
13
14
15
1,608
16
17
18
19
20

2016 is shown in dark. The engine is named most in 5 other Fusion years.

When owners filed

Complaints about the 2016 Ford Fusion have kept arriving since 2015, with peaks in 2022 and 2023. A peak often follows a recall or a news story, not a new fault.

Show chartHide chart
When owners filedComplaints about the 2016 Ford Fusion, by the year they were filed
Complaints filed
0
100
200
300
3
2015
49
2016
51
2017
125
2018
150
2019
186
2020
138
2021
188peak
2022
248peak
2023
180
2024
161
2025
129
2026

2016 Ford Fusion recalls

13 recall campaigns cover the 2016 Ford Fusion. A recall list is by model year; whether one car had the work done is in its VIN record.

2026Power trainThe clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.Free repair: update the software2025Back over preventionThe rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.Free repair: inspect and replace the rearview camera as necessary2023Service brakes, hydraulicThe front brake hoses may rupture and leak brake fluid.Free repair: replace the front brake hoses2023Latches/locks/linkagesVirgin Islands.Free repair: inspect the door latch date codes and if necessary, replace all four side door latches2022Power trainThe bushing that attaches the shifter cable to the transmission may degrade or detach.Free repair: replace the under hood shift bushing and add a protective cap over the shift cable bushing2020Latches/locks/linkagesVirgin Islands.Free repair: replace the side door latches2019SteeringRoad salt or other contaminants may corrode the electric power steering gear motor attachment bolts.Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer.2019Power trainThe bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission.Free repair: replace the shifter cable bushing2018Power trainThe bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission.Free repair: replace the shifter cable bushing2018SteeringThe steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.Free repair: replace the steering wheel bolt with a longer bolt2016Seat beltsIn the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.Free repair: apply a protective coating to the seat belt cable2016Seat beltsThe front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash.Ford quarantined the affected vehicles at dealerships prior to their sale.2015Fuel system, gasolineThe affected vehicles have a fuel tank that may have insufficent wall thickness.Free repair: replace the fuel tank

2016 Ford Fusion crash tests and investigations

NHTSA crash tests rate the 2016 Ford Fusion five stars overall, the same for all-wheel drive and front-wheel drive. Its defect office has opened four investigations that cover this model year.

Overall5/5
Frontal crash5/5
Side crash4/5
Rollover4/5

Ratings run from 1 to 5 stars: 5 is the safest result, 1 the least safe.

Frontal stars compare cars of about the same weight; side stars compare every vehicle. Rollover stars show how top-heavy the car is: NHTSA puts the 2016 Ford Fusion’s chance of rolling over in a single-car crash at 11%.

Safety equipment NHTSA recommends

Electronic stability controlStandard
Forward collision warningOptional
Lane departure warningOptional

Optional means some trims have it and some don’t. Check the car you are looking at.

Federal investigations

Steering wheel fastening bolt loosensOpened Oct 23, 2017 (PE17007), closed Apr 23, 2018Closed
Door latch failuresOpened Dec 19, 2019 (RQ19005), closed Feb 7, 2022Closed
Desiccated air bag inflator ruptureOpened Sep 17, 2021 (EA21002)Open
Front brake jounce hose failuresOpened Aug 8, 2022 (RQ22004), closed Mar 24, 2023Closed

Before you buy a used 2016 Ford Fusion

These checks follow what 2016 Fusion owners reported most: coolant loss with engine warnings, then rough shifts. Run the VIN before you pay, because this car has shifter and steering wheel recalls.

Before you buy a 2016 Ford Fusion5 checks to do in person
  1. 1
    Check the coolant level cold

    Coolant leads the engine complaints.

  2. 2
    Run the VIN for shifter and steering wheel recalls

    Only the VIN shows whether they were done.

  3. 3
    Put it in Park on a slope

    A shifter bushing recall covers a car that may not be in Park.

  4. 4
    Drive through every gear

    Rough shifts lead the powertrain complaints.

  5. 5
    Turn the wheel lock to lock

    Steering complaints describe a loss of assist.

Oil and service for the 2016 Ford Fusion

This is what Ford's manual says the 2016 Fusion needs: which oil to use and how much, the fluids for the transmission and the cooling system, and when each job is due. The car tracks oil wear itself and shows an oil change message on the dashboard, but Ford says never to go past a year or 10,000 miles.

2.5L 4-cylinder
Engine oil
5W-20
Oil capacity, with filter
5.7 US quarts
Transmission fluid
Motorcraft MERCON LV
Coolant
Motorcraft Orange, prediluted
2.0L turbo 4-cylinder
Engine oil
5W-30
Oil capacity, with filter
5.7 US quarts
Transmission fluid
Motorcraft MERCON LV
Coolant
Motorcraft Orange, prediluted
1.5L turbo 4-cylinder
Engine oil
5W-20
Oil capacity, with filter
4.3 US quarts
Transmission fluid
Motorcraft MERCON LV
Coolant
Motorcraft Orange, prediluted

Service schedule

Oil changeWhen the dashboard asks, and at least every year or 10,000 miles
Spark plugsEvery 100,000 miles
CoolantFirst at 6 years or 100,000 miles, then every 3 years or 50,000 miles
Cabin air filterEvery 20,000 miles
Engine air filterEvery 30,000 miles
Transmission fluidEvery 150,000 miles

From the Ford 2016 Fusion Owner's Manual, read Oct 2, 2026. Normal schedule.

Common questions

What are the most common problems with the 2016 Ford Fusion?

Owners name the engine most (439 complaints), then powertrain (294) and steering (176).

Is 2016 a good year for the Ford Fusion?

The complaint record can't grade a car, but it shows what to check: the engine complaints that lead this year, the mileage they start at, and whether the recall repairs were done.

Was there a recall on the 2016 Ford Fusion?

Yes. NHTSA lists 13 recall campaigns for the 2016 Ford Fusion: steering (2), power train (4), seat belts (2), fuel system, latches/locks/linkages (2), brakes, back over prevention. A dealer can tell from the VIN whether one car got the repairs.

At what mileage do 2016 Ford Fusion problems start?

Electrical system complaints start earliest, around 58,100 miles. Engine and cooling complaints come later, around 110,500 miles.

Which Fusion years have the most and fewest complaints?

The 2010 and 2011 model years have the most in the file, and the 2020 and 2019 the fewest, though newer cars have had less time to collect complaints.

What the complaint record can't tell you

How many were soldA popular model looks worse than a rare one.
Whether your car has itA share isn't a probability for one car.
Who filedRecalls and news send owners to the form.
What it costsPart prices only; a shop adds labor.

Sources

Show all 7 sources
NHTSA complaint fileNHTSA consumer complaints, FLAT_CMPL bulk file, dated Aug 25, 2026
Counts by system and year, mileage, crash and injury flags, codes, owner quotes
NHTSA recallsRecalls API, read Oct 3, 2026
The recall list
NHTSA 5-Star Safety RatingsSafety Ratings API, read Oct 3, 2026
Crash test stars and rollover risk
NHTSA defect investigationsInvestigations file (FLAT_INV)
The investigations list
EPA fueleconomy.govFederal fuel economy data
Engines, gearboxes, mpg
Ford media: 2016 Fusion product pageRead Oct 2, 2026
Redesigned center stack, S Appearance and SE Cold Weather packages, Shadow Black
Ford media technical spec sheets and ford.com engine pages (Wayback copies)Read 3 Oct 2026
Engine specs

Owner quotes are changed from all capitals to normal case only. Counts by system and year cover vehicles with at least 10 complaints.