NHTSA owner complaints

Owner complaint record

2013 Ford Fusion Problems and Recalls: What Owners Report

This page shows the problems 2013 Ford Fusion owners reported to NHTSA, the federal agency that tracks car safety: 1,785 complaints sorted by system, the mileage they started at, and the recalls to check before you buy.

NHTSA owner complaintsChecked Oct 3, 20261,785 complaintsFederal file of Aug 25, 2026

A white 2013 Ford Fusion seen from the front
2013 Ford FusionElise240SXCC BY-SA 4.0Wikimedia Commons
Model year2013
Complaints
1,785

-29% vs 2012

Top system
Engine

382 complaints, 21% of the total

Typical start
82,000 mi

half of the engine reports that give a mileage came before this

Crash reports
63

47 mention an injury, 90 a fire

Short answer

The engine leads the 2013 Ford Fusion record at 21%, with steering close behind. Of the engine reports that give a mileage, half came before 82,000 miles. The costliest part on our cost list is the electric power steering rack, $561 to $1,202 for the part alone.

It's a count of reports, not a failure rate. Use it to decide what to inspect before buying, not to grade the car.

What we know beyond the file

Engine and steering complaints lead in equal shares; the engine complaints talk about coolant and overheating, and Ford recalled 1.6L cars for coolant leaks that can overheat the engine. The steering complaints describe a loss of power assist, and the six-speed automatic is under recalls for a shifter cable bushing that can leave the transmission out of Park when the lever is in Park.

Is your Fusion affected?

Check one car against NHTSA recalls. Free, takes seconds.

2013 Ford Fusion overview

The 2013 Fusion came with a 2.5-liter four, a 1.6-liter turbo four and a 2.0-liter turbo four, with a six-speed automatic or, on the 1.6, a six-speed manual, in front-wheel or, on the 2.0, all-wheel drive.

Owners filed 29% fewer complaints about the 2013 than the 2012 (2,513), and the engine leads only in 2013. The 2014 drew 1,324, with steering named most.

2.5L 4-cylinder
Power
175 hp at 6,000 rpm
Torque
175 lb-ft at 4,500 rpm
Gearbox
6-speed automatic
Fuel
Regular gasoline
Injection
Not direct
FWD22/33/26

city / highway / combined mpg, EPA

2.0L turbo 4-cylinder
Power
240 hp at 5,500 rpm (231 on regular fuel)
Torque
270 lb-ft at 3,000 rpm
Gearbox
6-speed automatic
Fuel
Regular gasoline
Injection
Direct injection
FWD22/32/26
AWD22/31/25

city / highway / combined mpg, EPA

1.6L turbo 4-cylinder
Power
182 hp at 5,700 rpm (177 on regular fuel)
Torque
184 lb-ft at 2,500 rpm
Gearbox
6-speed automatic or 6-speed manual
Fuel
Regular gasoline
Injection
Direct injection
FWD23/35/27
FWD manual25/36/29

city / highway / combined mpg, EPA

1 of 3 engines

Fuel economy from EPA fueleconomy.gov; power and torque from Ford media technical spec sheets and ford.com engine pages (Wayback copies), read 3 Oct 2026.

Is the 2013 Ford Fusion reliable?

The 2013 Ford Fusion ranks 4th of 11 Fusion model years for owner complaints, and the engine draws the largest share. The four checks below are what the federal record can say; none of them is a reliability score.

  • 4th
    Compared with other Fusion years1,785 complaints, the 4th most of 11 model years (2010 has 5,126).By model year
  • 21%
    The system named mostEngine, in 382 complaints. Half of the engine reports that give a mileage came before 82,000 miles.Problems by system
  • 19
    Recalls19 recall campaigns cover the 2013 Ford Fusion.Recalls
  • 63
    Crashes, injuries, fires63 complaints mention a crash, 47 an injury and 90 a fire.

A complaint count is not a failure rate: the record doesn't say how many were sold, so a popular year draws more reports.

2013 Ford Fusion problems by system

Every complaint to NHTSA names the part of the car that gave the owner trouble, such as the engine or the steering. The cards below sort the 1,785 complaints about the 2013 Ford Fusion that way, largest first: open one to read what owners wrote, when it usually starts, and what to check.

5 systems · tap one to read what owners wrote
Engine21%382 complaints

Overheating, coolant leaks

Show detailsHide details
What owners describe
The engine get overheat and stop working. The coolant level keep decreasing along the driving, but didn't find any leaking. It should be related to Ford recall 17s09
ILOwner in Illinois10 mi
Ford fusion 2013 while driving fuel gas cap will make a noise of air coming out, if it continues the car will turn off even when driving or stationary on both highway and street has happened more than 4 times Ford agency said they will not fix it
TXOwner in Texas107,000 mi
CTNYCAKYRead 4 more owner reports+4
Vehicle stalls intermitently while at low speed 0-5 mph. No warning lights come on at panel. Happened several times within last month. Dealer check reveals no identifyable problems. Happened at local intersections creating major hazard to occupants and other vehicles.
CTOwner in Connecticut58,000 mi
Car had a coolant leak motor started to run hot, don't know if it's from a recall, got it repaired at the dealer where I got the car from, told them bout the defect/recall and was charged $819. Rear seat belt gets stuck when folding seat down causing it not to fold back up.
NYOwner in New York117,000 mi
While driving, coolant warning light came on and about 5 min later car died. I opened hood and there was still coolant in car. Took to dealer. Quoted $10,000 for new engine. I was never notified of a recall re coolant leaking into engine and in subsequent visits dealer never addressed the recall and never fixed problem.
CAOwner in California81,967 mi
Vehicle began overheating at highway speeds of approximately 65 mph. Vehicle slowed quickly as it entered "limp mode" on the interstate. Driver was able to get off of interstate exit and pull to a parking lot. Engine bay was extremely hot and the faint smell of smoke/burning was apparent. Driver had to tow vehicle to Ford dealership where it was found to be subject to recall 17s09.
KYOwner in Kentucky79,300 mi
When it starts
050k100k mi

Usually starts around 82,000 miles. Half of owners reported it between 60,600 and 111,000.

What to do

Check the coolant level cold and watch the temperature gauge on the drive.

Our guideCoolant Leak: The Five Places It Comes From

More: Blown head gasket signs · Car shuts off while driving

Steering21%381 complaints

Loss of power assist, steering warnings

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What owners describe
While driving my 2013 Ford fusion I suddenly lost power steering control. There were two alarm messages service advance trac and hill start assist unavailable. This is the second time this has happened with this car. The first time was in 2014 and davidson Ford of watertown ny fixed the issue then.
NYOwner in New York36,775 mi
Steering wheel on my 2013 Ford fusion is loose. Feels as if the bolts holding the steering wheel are loose and the situation is getting worse.first noticed is in the stationary position but now moves even when driving.
WIOwner in Wisconsin80,000 mi
MNOHOHCARead 4 more owner reports+4
Power steering assistant light comes on and power steering does not work. There is recalls on other 2013 Ford fusions for steering issues but not on mine. This could have caused me a serious accident had I been not just pulling out of my drive way and actually on the freeway
MNOwner in Minnesota112,000 mi
Loss of steering has cracked drive motor on steering rack fleet car 3rd one with same problem cowl leak water on steering motor causing corrosion then rust jacking braking off mounting ear on drive motor common problem
OHOwner in Ohio39,137 mi
Cracked steering drive motor on rack and pinion causing loss of steering cowl is leaking on drive motor and wiring harness causing corrosion then pushing the two parts apart then cracking the 4th one in our fleet to do this has 22170 miles on it
OHOwner in Ohio22,170 mi
Takata inflators I could not see headlight would go off and on and my steering wheel would shake uncontrollably came close to 3 fatal accidents every time things went wrong I was driving on the freeway me and my kids came so close to loosing our lives
CAOwner in California49,000 mi
When it starts
050k100k mi

Usually starts around 74,045 miles. Half of owners reported it between 41,625 and 105,450.

What to do

Turn the wheel lock to lock with the engine running and watch for a steering warning.

Powertrain15%271 complaints

Rough shifts, shifter cable

Show detailsHide details
What owners describe
I have a 2013 Ford fusion. It has been displaying a jerking motion with pulling is out a park and into drive. When going to turn the corner it stalled out on me. I was able to get it stated back up but when driving its like it had no power and it was going slow.
NYOwner in New York
Fourth occurrence with this vehicle! Driving home from work, approaching roundabout, decelerating from 40mph, vehicle lurched and lost power and began rapidly decelerating. Wrench/powertrain light, airbag light, and engine light all came on. Vehicle towed to dealership. This is their fifth attempt at repair.
INOwner in Indiana10,979 mi
ILGAINOHRead 4 more owner reports+4
Transmission slips when accelerating. Was intermittent and now the car is not operating. Dealer said it was normal wear and requires a complete transmission replacement. The car has 122,000 miles mostly highway. The repair code I received was for damage to 3rd gear.
ILOwner in Illinois122,000 mi
While driving on a city road with my foot on the gas at 35-40mph, the transmission erratically shifted into a lower gear on the transmission, causing the engine rpms to near instantaneously to go from 1750-2000rpms to just over 4000rpms. Through the rpm increase the vehicle maintained the previous 35-40mph speed. Ultimately, was forced to brake to bring the engine rpms down.
GAOwner in Georgia1,450 mi
On roundabout, vehicle lurched and immediately lost acceleration. Power train light and air bag light illuminated. Vehicle stopped, blocking entire roundabout and stopping traffic. Vehicle pushed by do-gooders to berm. Third occurrence with this vehicle, dealership repair attempts have not corrected.
INOwner in Indiana10,600 mi
The car stalls. It can be restarted and driven again for an indeterminate amount of time but then stalls again. This started about 6 months ago and has become more frequent over the last month. Most of the time it happens when driving at low speed such as through a parking lot or on side streets. A search of the web shows several results of the same issue
OHOwner in Ohio58,228 mi
When it starts
050k100k mi

Usually starts around 97,534 miles. Half of owners reported it between 68,540 and 125,000.

Electrical system9%157 complaints

Stalling, warning lights

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What owners describe
Rear passenger side door would not lock. Car was towed to dealership. Service advisor said it was the 4th fusion with the same problem and was waiting on parts. Door latch on rear pass. Door was replaced.
CAOwner in California32,009 mi
Takata recall my car caught fire and burned. The fire started while driving but I was unaware. I just kept smelling popcorn smell. I then got to my destination , parked the car 5 min. Later the fire department came in and asked if any was driving a white Ford fusion. It's was bbot quit 2 years old and had less then 50 k miles.
TXOwner in Texas40,000 mi
MICARead 2 more owner reports+2
Loud cracking sounds coming from speakers caused by a failed audio control module, only 82k miles in. Car battery draining, weekly required jump-starts with brand new battery installed.
MIOwner in Michigan83,000 mi
Our call had a recall , never got notice and the recall on this vehicle localized overheating my cylinder head to crack, result in fire in engine and this is what happened to our 2013 Ford fusion
CAOwner in California50,000 mi
When it starts
050k100k mi

Usually starts around 55,000 miles. Half of owners reported it between 27,000 and 95,000.

What to do

Watch the dash for warning lights on the test drive.

More: Alternator or battery? · Dashboard warning lights

Body8%150 complaints

Door latches

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What owners describe
Recall of door locks, fully replaced in 2017. Was at work yesterday and the door latch failed just like initial incident. Went to close the door & it bounced back like something was stopping it from closing. As per Ford they aren't responsible.
NCOwner in North Carolina122,066 mi
Passenger door will not close or latch. Door latch breaks and door will not remain closed / latch when vehicle operating and or not operating. Latch has been replaced 3 times under Ford motor company recall 15s16. The door may unlatch while driving and open and result in injury.
ALOwner in Alabama30,982 mi
CAFLRead 2 more owner reports+2
I want a refund for replacing my latch on my fusion two months ago. It came open while driving and now I see a recall for the exact same issue, but my fusion is not on the list. I had it done at Ford of el cajon. 2013 Ford fusion 4d 2wd se I contacted Ford and am attaching their response.
CAOwner in California39,000 mi
The rear passenger door latch failed again, the recall was performed 14 months ago. The dealer refused to repair it under the recall. I took the car back and it is parked in the garage with the battery disconnected.
FLOwner in Florida38,008 mi
When it starts
050k100k mi

Usually starts around 60,000 miles. Half of owners reported it between 40,000 and 90,400.

What to do

Open and close every door, and check each one latches.

What repairs cost on the 2013 Ford Fusion

Part prices for the problems 2013 Fusion owners report most. They are shelf and mail-order prices for the part alone, so a shop bill adds labor and its own markup.

Steering that loses power assistElectric power steering rack
$561 – $1,202Part only, at the counter

A remanufactured Maval rack up to a new Motorcraft one, plus a core deposit of up to $400. Recall 13V232 replaces steering gears missing a retaining clip, and recalls 15V250 and 19V632 cover corroded steering motor bolts, free at the dealer; check the VIN first.

Check steering racks
Coolant leaksWater pump
$16 – $349Part only, at the counter

For the gas engines, SKP up to Four Seasons at $16 to $88; the Hybrid's pump runs up to $349 from Motorcraft.

Check water pumps

Prices on this page are our own research, not the store’s, and store prices change daily.

Prices read on RockAuto on Oct 2, 2026, for the parts listed as fitting this car; regular stock only, closeouts left out.

When problems show up on the odometer

Electrical system complaints start earliest, typically around 55,000 miles. Powertrain complaints start latest, around 97,500 miles.

Engine82k
Steering74k
Powertrain98k
Electrical system55k
Body60k
025k50k75k100k mi

Dot: typical mileage. Bar: the middle half of reports. From the mileage owners wrote on the form.

Ford Fusion complaints by model year

2013 is shown in dark. The engine is named most in 5 other Fusion years.

Show chartHide chart
Complaints by model yearFord Fusion, 2010 to 2020
All complaintsEngine
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
5,000
5,500
10
11
12
1,785
13
14
15
16
17
18
19
20

2013 is shown in dark. The engine is named most in 5 other Fusion years.

When owners filed

Complaints about the 2013 Ford Fusion have kept arriving since 2012, with peaks in 2018 and 2019. A peak often follows a recall or a news story, not a new fault.

Show chartHide chart
When owners filedComplaints about the 2013 Ford Fusion, by the year they were filed
Complaints filed
0
100
200
300
3
2012
48
2013
75
2014
106
2015
155
2016
227
2017
294peak
2018
267peak
2019
155
2020
100
2021
102
2022
99
2023
77
2024
44
2025
33
2026

2013 Ford Fusion recalls

19 recall campaigns cover the 2013 Ford Fusion. A recall list is by model year; whether one car had the work done is in its VIN record.

2026Power trainThe clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.Free repair: update the software2023Service brakes, hydraulicThe front brake hoses may rupture and leak brake fluid.Free repair: replace the front brake hoses2022Power trainThe bushing that attaches the shifter cable to the transmission may degrade or detach.Free repair: replace the under hood shift bushing and add a protective cap over the shift cable bushing2020Latches/locks/linkagesThese vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly.Free repair: inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary2019SteeringRoad salt or other contaminants may corrode the electric power steering gear motor attachment bolts.Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer.2019Power trainThe bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission.Free repair: replace the shifter cable bushing2018Power trainThe bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission.Free repair: replace the shifter cable bushing2018Power trainAlso included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts.Free repair: update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary2017Latches/locks/linkagesA component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.Free repair: replace all four door latches2017Engine and engine coolingIf the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.Free repair: install a coolant level sensor and the supporting hardware and software2016Seat beltsIn the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.Free repair: apply a protective coating to the seat belt cable2015SteeringIn the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required.2015Latches/locks/linkagesFord Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013.Free repair: replace all four door latches with an improved part2014Air bagsThe coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.Free repair: replace the RCM2014SeatsThe driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame.Free repair: replace the seatback2013SteeringThe steering gears may be missing an internal retaining clip.Free repair: replace the steering gear2013Fuel system, gasolineIn the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.Free repair: replace the fuel delivery module2012Exterior lightingFord will notify owners, and dealers will replace the headlamp assembly.2012Engine and engine coolingThis is an update to a recently announced recall.Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicle’s powertrain control module and instrument cluster with an updated calibration and overheat strategy software.

2013 Ford Fusion crash tests and investigations

NHTSA crash tests rate the 2013 Ford Fusion five stars overall, the same for all-wheel drive and front-wheel drive. Its defect office has opened five investigations that cover this model year.

Overall5/5
Frontal crash5/5
Side crash4/5
Rollover4/5

Ratings run from 1 to 5 stars: 5 is the safest result, 1 the least safe.

Frontal stars compare cars of about the same weight; side stars compare every vehicle. Rollover stars show how top-heavy the car is: NHTSA puts the 2013 Ford Fusion’s chance of rolling over in a single-car crash at 11%.

Safety equipment NHTSA recommends

Electronic stability controlStandard
Forward collision warningOptional
Lane departure warningOptional

Optional means some trims have it and some don’t. Check the car you are looking at.

Federal investigations

Electronic throttle body malfunctionOpened Feb 21, 2013 (PE13003), closed Feb 28, 2014Closed
Door latch failureOpened Feb 27, 2015 (EA15002), closed Nov 13, 2015Closed
Door latch failuresOpened Dec 19, 2019 (RQ19005), closed Feb 7, 2022Closed
Desiccated air bag inflator ruptureOpened Sep 17, 2021 (EA21002)Open
Front brake jounce hose failuresOpened Aug 8, 2022 (RQ22004), closed Mar 24, 2023Closed

Before you buy a used 2013 Ford Fusion

These checks follow what 2013 Fusion owners reported most: overheating and coolant leaks, a steering assist failure, then rough shifts. Run the VIN before you pay, because this car has engine, steering and shifter recalls.

Before you buy a 2013 Ford Fusion5 checks to do in person
  1. 1
    Check the coolant and the temperature gauge

    Coolant and overheating lead the engine complaints.

  2. 2
    Run the VIN for engine, steering and shifter recalls

    Only the VIN shows whether the fixes were done.

  3. 3
    Turn the wheel lock to lock

    A loss of steering assist is as common as the engine complaints.

  4. 4
    Put it in Park on a slope

    A shifter bushing recall covers a car that may not be in Park.

  5. 5
    Drive through every gear

    Rough shifts lead the powertrain complaints.

Oil and service for the 2013 Ford Fusion

This is what Ford's manual says the 2013 Fusion needs: which oil to use and how much, the fluids for the transmission and the cooling system, and when each job is due. The car tracks oil wear itself and shows an oil change message on the dashboard, but Ford says never to go past a year or 10,000 miles.

2.5L 4-cylinder
Engine oil
5W-20
Oil capacity
5.7 US quarts
Transmission fluid
Motorcraft MERCON LV
Coolant
Motorcraft Orange, prediluted
2.0L turbo 4-cylinder
Engine oil
5W-30
Oil capacity
5.7 US quarts
Transmission fluid
Motorcraft MERCON LV
Coolant
Motorcraft Orange, prediluted
1.6L turbo 4-cylinder
Engine oil
5W-20
Oil capacity
4.3 US quarts
Transmission fluid
Motorcraft MERCON LV
Coolant
Motorcraft Orange, prediluted

Service schedule

Oil changeWhen the dashboard asks, and at least every year or 10,000 miles
Spark plugsEvery 100,000 miles
CoolantFirst at 6 years or 100,000 miles, then every 3 years or 50,000 miles
Transmission fluidEvery 150,000 miles
Engine air filterEvery 30,000 miles
Cabin air filterEvery 20,000 miles

From the Ford 2013 Fusion Owner's Manual, read Oct 2, 2026. Normal schedule.

Common questions

What are the most common problems with the 2013 Ford Fusion?

Owners name the engine most (382 complaints), then steering (381) and powertrain (271).

Is 2013 a good year for the Ford Fusion?

The complaint record can't grade a car, but it shows what to check: the engine complaints that lead this year, the mileage they start at, and whether the recall repairs were done.

Was there a recall on the 2013 Ford Fusion?

Yes. NHTSA lists 19 recall campaigns for the 2013 Ford Fusion: steering (3), power train (5), seat belts, latches/locks/linkages (3), engine and engine cooling (2), airbags, seats, exterior lighting, fuel system, brakes. A dealer can tell from the VIN whether one car got the repairs.

At what mileage do 2013 Ford Fusion problems start?

Electrical system complaints start earliest, around 55,000 miles. Powertrain complaints come later, around 97,500 miles.

Which Fusion years have the most and fewest complaints?

The 2010 and 2011 model years have the most in the file, and the 2020 and 2019 the fewest, though newer cars have had less time to collect complaints.

Other 2013 sedans to compare

What the complaint record can't tell you

How many were soldA popular model looks worse than a rare one.
Whether your car has itA share isn't a probability for one car.
Who filedRecalls and news send owners to the form.
What it costsPart prices only; a shop adds labor.

Sources

Show all 6 sources
NHTSA complaint fileNHTSA consumer complaints, FLAT_CMPL bulk file, dated Aug 25, 2026
Counts by system and year, mileage, crash and injury flags, codes, owner quotes
NHTSA recallsRecalls API, read Oct 3, 2026
The recall list
NHTSA 5-Star Safety RatingsSafety Ratings API, read Oct 3, 2026
Crash test stars and rollover risk
NHTSA defect investigationsInvestigations file (FLAT_INV)
The investigations list
EPA fueleconomy.govFederal fuel economy data
Engines, gearboxes, mpg
Ford media technical spec sheets and ford.com engine pages (Wayback copies)Read 3 Oct 2026
Engine specs

Owner quotes are changed from all capitals to normal case only. Counts by system and year cover vehicles with at least 10 complaints.