Owner complaint record
2014 Ford Fusion Problems and Recalls: What Owners Report
This page shows the problems 2014 Ford Fusion owners reported to NHTSA, the federal agency that tracks car safety: 1,324 complaints sorted by system, the mileage they started at, and the recalls to check before you buy.
NHTSA owner complaintsChecked Oct 2, 20261,324 complaintsFederal file of Aug 25, 2026
-26% vs 2013
317 complaints, 24% of the total
half of the steering reports that give a mileage came before this
26 mention an injury, 9 a fire
The steering leads the 2014 Ford Fusion record at 24%, with powertrain next at 17%. Of the steering reports that give a mileage, half came before 73,000 miles. The costliest part on our cost list is the electric power steering rack, $561 to $1,202 for the part alone.
It's a count of reports, not a failure rate. Use it to decide what to inspect before buying, not to grade the car.
The steering leads again, with loss of power assist in about four in ten steering complaints. About a third of the engine complaints mention coolant.
2014 Ford Fusion overview
The 2014 Fusion came with a 2.5-liter four and three turbocharged fours of 1.5, 1.6 and 2.0 liters, with a six-speed automatic or a six-speed manual.
Owners filed 26% fewer complaints about the 2014 than the 2013 (1,785), and the steering leads only in 2014. The 2015 drew 990, with engine named most.
- Power
- 175 hp at 6,000 rpm
- Torque
- 175 lb-ft at 4,500 rpm
- Gearbox
- 6-speed automatic
- Fuel
- Regular gasoline
- Injection
- Not direct
city / highway / combined mpg, EPA
- Power
- 240 hp at 5,500 rpm on 93-octane fuel, 231 hp on regular
- Torque
- 270 lb-ft at 3,000 rpm on 93-octane fuel
- Gearbox
- 6-speed automatic
- Fuel
- Regular gasoline
- Injection
- Direct injection
city / highway / combined mpg, EPA
- Power
- 182 hp at 5,700 rpm on 93-octane fuel, 177 hp on regular
- Torque
- 184 lb-ft at 2,500 rpm on 93-octane fuel
- Gearbox
- 6-speed manual
- Fuel
- Regular gasoline
- Injection
- Direct injection
city / highway / combined mpg, EPA
- Power
- 181 hp at 6,000 rpm on 93-octane fuel
- Torque
- 185 lb-ft at 4,320 rpm on 93-octane fuel
- Gearbox
- 6-speed automatic
- Fuel
- Regular gasoline
- Injection
- Direct injection
city / highway / combined mpg, EPA
Fuel economy from EPA fueleconomy.gov; power and torque from Ford's 2014 Fusion engine specifications on ford.com.
Is the 2014 Ford Fusion reliable?
The 2014 Ford Fusion ranks 6th of 11 Fusion model years for owner complaints, and the steering draws the largest share. The four checks below are what the federal record can say; none of them is a reliability score.
- 6thCompared with other Fusion years1,324 complaints, the 6th most of 11 model years (2010 has 5,126).By model year
- 24%The system named mostSteering, in 317 complaints. Half of the steering reports that give a mileage came before 73,000 miles.Problems by system
- 19Recalls19 recall campaigns cover the 2014 Ford Fusion.Recalls
- 50Crashes, injuries, fires50 complaints mention a crash, 26 an injury and 9 a fire.
A complaint count is not a failure rate: the record doesn't say how many were sold, so a popular year draws more reports.
2014 Ford Fusion problems by system
Every complaint to NHTSA names the part of the car that gave the owner trouble, such as the engine or the steering. The cards below sort the 1,324 complaints about the 2014 Ford Fusion that way, largest first: open one to read what owners wrote, when it usually starts, and what to check.
Steering24%317 complaintsSteering assist failure warnings
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What owners describe
2014 Ford fusion all recalls have been done. While turning a slight corner steering wheel locked no power steering for a short distance, after finishing the corner steering wheel began to work again. I can not afford a $2000 dollar repair bill on something that is obviously a defective part. Recall this Ford before someone gets killed. 82,000 kms on car well maintained no other issues thus far?
Was driving at low speed on the highway when "steering assist failure pull over safely" light came on and power steering went out. The vehicle only has 57,000 miles and we took it to Ford for repair and they will have to replace the electric rack assembly due to a short in the gear box...
VAALIAILRead 4 more owner reports+4
Steering became loose from shaft in march of 2017. This happened upon exiting of a parking lot of a convenience store after approximately 90 miles of continuous driving. The steering wheel was wobbling on the shaft. Vehicle was repaired at empire Ford in abingdon va... .updated 11/09/17 *bf updated 11/13/2017
My 2014 Ford fusion steering wheel became unstable and I drifted into a manhole in the street. And totaled my car. I have reported this to Ford as of october 2017
After a media report about loose steering wheels, I checked my steering wheel and it was loose. I brought it in for service and the technician diagnosed a loose steering wheel, tightened it and applied threadlocker to the bolt. They charged me $62.01 to fix. *bf
Steering difficult. Hillside assist deactivated. Antilock brakes light on. Stability control light on. Happened driving in wet conditions at 55mph on county highway. No bumps or curves. Lights illuminated. At the same time steering became harder and a less responsive
When it starts
Usually starts around 73,000 miles. Half of owners reported it between 47,500 and 101,700.
What to do
Turn the wheel lock to lock with the engine running and watch for a steering warning.
Powertrain17%227 complaintsRough shifts, warning lights
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What owners describe
Not shifting properly and a leak. There is a recall # 18v169000 but it does not include this particular Ford fusion even though this is happening to my car.
This vehicle has a noise in the transmission when you accelerate or use the gas. The noise is getting increasingly louder and I have been told that it is a known issue with these hybrid Ford fusions. It only has 115,000 miles.
OHILAZOHRead 4 more owner reports+4
Purchased the car used, with 77,600 miles on it. After owning it a couple days, started noticing an issue. When pressing gas to go, the car hesitates and will not accelerate. Feels like the car is going to stall, shakes a bit. We took it to a Ford dealer, who "reset the computer to adjust to my son's driving". Did not fix the problem. Was told clutch issue and would cost $1300 to repair!!!! No way.
My Ford fusion eco has a message transmission not in park and l care lost power I almost got hit by another car . What is the issie was on the street going about 35 mph in40 nph zone
Our 2014 Ford fusion has 81415.5 miles and last night we lost power while driving, the accelerator was unresponsive and the engine was idling real rough. So we got it home and into our garage now the car when trying to start it just sputters and dies. Ford said ho well, its your problem.
The car has been making a noise for over a year, while it was still under warranty I was told it was no big deal, but now it has cascaded into a full transmission failure. My car is only 4 years old and doesn't even have 100,000 miles yet.I bought a hybrid so it would last longer, not shorter than the average car
When it starts
Usually starts around 90,000 miles. Half of owners reported it between 61,500 and 117,337.
What to do
Drive through every gear and listen under acceleration.
Our guideBad Transmission Symptoms: Seven Causes Ranked by CostEngine15%204 complaintsCoolant loss into the engine, stalling, check engine light
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What owners describe
While driving the check engine light came on. Drove directly to dealer. After diagnoses they informed that it had a cracked block on #4 cylinder. Quoted a complete motor change.
2014 Ford fusion, 1.5l ecoboost engine, 92,500 miles. Coolant leaking into cylinders causing misfire, white smoke out exhaust. Repair shop recommends replacing the block, at a cost of about $5400.
CAMIAZMARead 4 more owner reports+4
Ford sold me a 2014 Ford fusion with a faulty engine block. My engine has completely failed from coolant entering the cylinder and Ford will only fix the 1.6 and up engine
1.5 Ford fusion short block engine antifreeze leaking to cylinder causing miss fire or fire the engine this is extremely dangerous , I got lucky my engine caused miss fire and I have to replace it with long block engine . When antifreeze leak to cylinder its make alot of smoke , thats what happened inside my garage I was lucky again took my kids out of garage before they got suffocation from the smoke .
Our 2014 Ford fusion has 81415.5 miles and last night we lost power while driving, the accelerator was unresponsive and the engine was idling real rough. So we got it home and into our garage now the car when trying to start it just sputters and dies. Ford said ho well, its your problem.
Electronic throttle body. My Ford fusion (2014) engine shuts off. The scenario is that after driving it on my commute (40 miles / 1 hour driving) and then stopping quickly to grab food, when I leave the parking lot it will shut down. I pull over and then start it back up and drive away. It has happened a few times.
When it starts
Usually starts around 76,000 miles. Half of owners reported it between 50,000 and 107,000.
What to do
Check the coolant level with the engine cold.
Our guideCoolant Leak: The Five Places It Comes FromElectrical system11%149 complaintsScreens and controls, power steering cutting out
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What owners describe
2014 Ford fusion se, the trunk will open its' own, usually when I unlock the vehicle via the integrated keypad and, occasionally when using the key fob remote. The vehicle has also popped the trunk while unattended, while no effort to unlock the trunk was being made, by any means. This means that the vehicle is rendered unsecured, by its' own defect.
Driving vehical lost power steering, dash board lit up,steering assist fault,service advance track,hill start assist not available,I now have to drive my car to work with no power steering,dealer said cant look at it till wendsday,warranty ran out 2000nd miles ago.this car only has 57000nd miles on it:dont know what to do:
TXCARead 2 more owner reports+2
Its been a year or so that the car been acting up its displays on the screen (temporary lost of communications with climate system) windows dont go down ac doesnt nothing works on front controls I have 2 kids and it worry me because it could happen when im driving or even when I parked or stop what I do notice it usually happens when it's hot dealer also seems to find nothing wrong with it
1) steering wheel is loose and getting looser. This happened on the freeway at 65mph. Almost lost control of the car. 2) car still thinks it is plugged in when unplugged. Will not allow vehicle to start without a new visual prompt confirming that the car is indeed unplugged.
When it starts
Usually starts around 60,713 miles. Half of owners reported it between 33,500 and 92,562.
What to do
Watch the screen and the dash at startup.
Braking system6%85 complaintsA pedal that sinks, brake hoses failing
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What owners describe
I was leaving my home and the brakes failed. When pushing the brakes the tension gave way and the pedal just sank to the floor and the brakes stopped working. There was a similar recall for 2010 Ford fusions. Now the brakes do not engage at all they can be pushed with 0 effort to the floor and do not do anything.
Front brake hoses ruptured 3 months apart. Left failed first. While stopped at a red light, the pedal gave way and traveled to the floor. Right failed today. While stopped in a fast food drive-thru line, the pedal gave way and traveled to the floor.
INWARead 2 more owner reports+2
Brake pedal all of a sudden started sinking to the floor while driving down the road. Brake pads, calipers are good no leaks and replaced master cylinder. Pedal still sinks to the floor when braking. Dangers. Called dealer about recalls. They said is none.
Under moderate braking, brake pedal went to the floor - red brake light came on and I had little to no braking. Vehicle was on 25mph neighborhood street - had to brake suddenly for a dog. Was only 1/4 mile from home and was able to get into garage. Found a puddle of brake fluid from left front. Removed wheel and found left front brake line ruptured near fitting crimp opposite end from caliper..
When it starts
Usually starts around 74,036 miles. Half of owners reported it between 53,000 and 106,500.
What to do
Press the brake pedal hard at a stop; it should feel firm.
Our guideBrake Warning Light: What It Means and Is It Safe to Drive?More: ABS light on · Warped brake rotors
What repairs cost on the 2014 Ford Fusion
Part prices for the problems 2014 Fusion owners report most. They are shelf and mail-order prices for the part alone, so a shop bill adds labor and its own markup.
A remanufactured Maval rack up to a new Motorcraft one, plus a core deposit of up to $400. Recalls 15V250 and 19V632 cover corroded steering motor bolts, free at the dealer; check the VIN first.
Check steering racksPrices on this page are our own research, not the store’s, and store prices change daily.
Prices read on RockAuto on Oct 3, 2026, for the parts listed as fitting this car; regular stock only, closeouts left out.
When problems show up on the odometer
Electrical system complaints start earliest, typically around 60,700 miles. Powertrain complaints start latest, around 90,000 miles.
Dot: typical mileage. Bar: the middle half of reports. From the mileage owners wrote on the form.
Ford Fusion complaints by model year
2014 is shown in dark. The steering is named most in 3 other Fusion years.
Show chartHide chart
2014 is shown in dark. The steering is named most in 3 other Fusion years.
When owners filed
Complaints about the 2014 Ford Fusion have kept arriving since 2013, with peaks in 2018 and 2019. A peak often follows a recall or a news story, not a new fault.
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2014 Ford Fusion recalls
19 recall campaigns cover the 2014 Ford Fusion. A recall list is by model year; whether one car had the work done is in its VIN record.
2014 Ford Fusion crash tests and investigations
NHTSA crash tests rate the 2014 Ford Fusion five stars overall, the same for all-wheel drive and front-wheel drive. Its defect office has opened four investigations that cover this model year.
Ratings run from 1 to 5 stars: 5 is the safest result, 1 the least safe.
Frontal stars compare cars of about the same weight; side stars compare every vehicle. Rollover stars show how top-heavy the car is: NHTSA puts the 2014 Ford Fusion’s chance of rolling over in a single-car crash at 11%.
Safety equipment NHTSA recommends
Optional means some trims have it and some don’t. Check the car you are looking at.
Federal investigations
Before you buy a used 2014 Ford Fusion
These checks follow what 2014 Fusion owners reported most: steering that loses its power assist, then transmission and coolant trouble. Run the VIN before you pay, because this model year has a long list of recall campaigns.
- 1Turn the wheel lock to lock
Steering assist failure is the top complaint.
- 2Check the coolant cold
Coolant loss comes up in the engine complaints.
- 3Drive through every gear
Rough shifts lead the powertrain complaints.
- 4Press the brake pedal hard
A pedal that sinks shows up in the brake complaints.
- 5Run the VIN for open recalls
Only the VIN says if this car got the recall repairs.
Oil and service for the 2014 Ford Fusion
This is what Ford's manual says the 2014 Fusion needs: which oil to use and how much, the fluids for the transmission and the cooling system, and when each job is due. The car tracks oil wear itself and shows an oil change message on the dashboard, but Ford says never to go past a year or 10,000 miles.
- Engine oil
- 5W-20
- Oil capacity
- 5.7 US quarts
- Transmission fluid (automatic)
- Motorcraft MERCON LV
- Transmission fluid (manual)
- Motorcraft Dual Clutch Transmission Fluid
- Coolant
- Motorcraft Orange, prediluted
- Engine oil
- 5W-30
- Oil capacity
- 5.7 US quarts
- Transmission fluid (automatic)
- Motorcraft MERCON LV
- Transmission fluid (manual)
- Motorcraft Dual Clutch Transmission Fluid
- Coolant
- Motorcraft Orange, prediluted
- Engine oil
- 5W-20
- Oil capacity
- 4.3 US quarts
- Transmission fluid (automatic)
- Motorcraft MERCON LV
- Transmission fluid (manual)
- Motorcraft Dual Clutch Transmission Fluid
- Coolant
- Motorcraft Orange, prediluted
- Engine oil
- 5W-20
- Oil capacity
- 4.3 US quarts
- Transmission fluid (automatic)
- Motorcraft MERCON LV
- Transmission fluid (manual)
- Motorcraft Dual Clutch Transmission Fluid
- Coolant
- Motorcraft Orange, prediluted
Service schedule
From the Ford 2014 Fusion Owner's Manual, read Oct 2, 2026. Normal schedule.
Common questions
What are the most common problems with the 2014 Ford Fusion?
Owners name the steering most (317 complaints), then powertrain (227) and engine (204).
Is 2014 a good year for the Ford Fusion?
The complaint record can't grade a car, but it shows what to check: the steering complaints that lead this year, the mileage they start at, and whether the recall repairs were done.
Was there a recall on the 2014 Ford Fusion?
Yes. NHTSA lists 19 recall campaigns for the 2014 Ford Fusion: steering (3), power train (6), seat belts, engine and engine cooling, latches/locks/linkages (4), airbags, seats, brakes (2). A dealer can tell from the VIN whether one car got the repairs.
At what mileage do 2014 Ford Fusion problems start?
Electrical system complaints start earliest, around 60,700 miles. Powertrain complaints come later, around 90,000 miles.
Which Fusion years have the most and fewest complaints?
The 2010 and 2011 model years have the most in the file, and the 2020 and 2019 the fewest, though newer cars have had less time to collect complaints.
What the complaint record can't tell you
Sources
Show all 6 sources
Owner quotes are changed from all capitals to normal case only. Counts by system and year cover vehicles with at least 10 complaints.