NHTSA owner complaints

Model record

Jeep Cherokee Years to Avoid: Reliability and Recalls

Every Jeep Cherokee model year in NHTSA's owner complaint file, 2014 to 2022: how many complaints each year drew, the problem owners named most, and the recalls to check before you buy.

NHTSA owner complaintsChecked Oct 2, 20269,933 complaints9 model years

A red 2017 Jeep Cherokee seen from the front
2017 Jeep Cherokee, from the 2014 to 2018 generationElise240SXCC BY-SA 4.0Wikimedia Commons
Short answer

The Jeep Cherokee years with the most owner complaints are 2014, 2015 and 2019. Owners named the powertrain most for 2014, 2015 and 2019.

It's a count of reports, not a failure rate, and the newest years have had less time on the road to collect them.

What we know beyond the file

The launch year drew the most complaints, 2,641 for 2014, and the 2019 with its new front design rose again to 1,615.

Jeep Cherokee complaints by model year

Every Jeep Cherokee model year in NHTSA's owner complaint file, 2014 to 2022. Years with 2,000 or more complaints are dark; beside each bar is the system owners named most that year.

  • 2014
    Powertrain55%
    2,641
  • 2015
    Powertrain56%
    1,784
  • 2016
    Powertrain44%
    1,403
  • 2017
    Powertrain48%
    1,328
  • 2018
    Powertrain42%
    681
  • 2019
    Powertrain48%
    1,615
  • 2020
    Powertrain55%
    281
  • 2021
    Powertrain53%
    152
  • 2022
    Powertrain52%
    48

Best Jeep Cherokee years by complaint count

Of the years with at least five years on the road, these drew the fewest owner complaints. Fewer reports is not a clean bill of health: check the recalls for the exact car, and remember 2022 has had less time to collect complaints.

  • 2021
    Powertrain · 4 recalls
    152
  • 2020
    Powertrain · 3 recalls
    281
  • 2018
    Powertrain · 7 recalls
    681

Most common Jeep Cherokee problems

The systems owners named most across all 9 model years, counted from each year's six most-named systems.

  • Powertrain
    Named most in 9 of 9 years
    5,018
  • Engine
    Never the top system in a year
    2,124
  • Electrical system
    Never the top system in a year
    1,968
  • Braking system
    Never the top system in a year
    625
  • Throttle and speed control
    Never the top system in a year
    253

Our guides for these problems

Check engine codes Jeep Cherokee owners name

The OBD-II codes owners wrote into their complaints for the Cherokee years we have read in full (2014, 2015 and 2019), one count per complaint. None of these codes has a guide yet.

OBDU0402Invalid data received from transmission control module10
OBDP0520Engine oil pressure sensor circuit6
OBDP1720Jeep-specific code3

Jeep Cherokee years to avoid by generation

Jeep called the 2014 Cherokee all-new and gave the 2019 a new front and rear design, so the years in the file fall into two groups. NHTSA's file has the Cherokee from 2014 to 2022.

2014–2018

All-new for 2014

2014 most complaints · powertrain

  • 20142,641
  • 20151,784
  • 20161,403
  • 20171,328
  • 2018681

7,837 complaints · 5 model years

2019–2022

New front and rear design for 2019

2019 most complaints · powertrain

  • 20191,615
  • 2020281
  • 2021152
  • 202248

2,096 complaints · 4 model years

Jeep Cherokee recalls by year

Recall campaigns NHTSA lists for each model year, read Oct 2, 2026. A campaign that covers several years counts in each of them. Recall repairs are free at the dealer; check one car with its VIN.

  • 2014
    Most often: powertrain
    13
  • 2015
    Most often: electrical system
    11
  • 2016
    Most often: powertrain
    9
  • 2017
    Most often: powertrain
    6
  • 2018
    Most often: powertrain
    7
  • 2019
    Most often: powertrain
    11
  • 2020
    Most often: backup camera
    3
  • 2021
    Most often: powertrain
    4
  • 2022
    Most often: exterior lighting
    3

Jeep Cherokee crash test ratings by year

NHTSA's overall star rating for each model year, with the frontal, side and rollover stars beside it.

  • 2014
    Frontal 4 · Side 5 · Rollover 4
    4/5
  • 2015
    Frontal 4 · Side 5 · Rollover 4
    4/5
  • 2016
    Frontal 4 · Side 5 · Rollover 4
    4/5
  • 2017
    Frontal 4 · Side 5 · Rollover 4
    4/5
  • 2018
    Frontal 4 · Side 5 · Rollover 4
    4/5
  • 2019
    Frontal 4 · Side 5 · Rollover 4
    4/5
  • 2020
    Frontal 4 · Side 5 · Rollover 4
    4/5
  • 2021
    Frontal 4 · Side 5 · Rollover 4
    4/5
  • 2022
    Frontal 4 · Side 5 · Rollover 4
    4/5

Federal investigations

NHTSA's defect office has opened 4 investigations into 4 problems that cover Jeep Cherokee model years from 2014 to 2022. An investigation looks into a possible defect; it is not a finding.

Engine compartment fireModel year 2015, Opened Jan 13, 2015 (PE15003), closed Dec 9, 2015Closed
Software security vulnerabilityModel years 2014–2015, Opened Jul 24, 2015 (RQ15004), closed Jan 5, 2016Closed
Desiccated air bag inflator ruptureModel years 2014–2018, Opened Sep 17, 2021 (EA21002)Open
Electronic parking brake water ingressModel years 2014–2016, Opened Jul 22, 2022 (PE22009), closed Oct 29, 2023Closed

Common questions

What are the Jeep Cherokee years to avoid?

The years with the most owner complaints are 2014, 2015 and 2019. Treat them as the years to inspect hardest, not as a verdict on every car: run the VIN for open recalls and have the systems owners named checked before you buy.

What year is the most reliable Jeep Cherokee?

Complaints can't name a most reliable year, because the file counts reports, not failures per car sold. Of the years with at least five years on the road, 2021 drew the fewest complaints: 152. Newer years have fewer still, but they have had less time to collect them.

What is the most common problem with the Jeep Cherokee?

Across every year in the file, owners named the powertrain most, in 5,018 complaints, then the engine, in 2,124.

Which Jeep Cherokee years have the most recalls?

2014, 2015 and 2019, with 13, 11 and 11 recall campaigns.

Cherokee year pages

20142,64120191,615

What the complaint record can't tell you

How many were soldA popular year looks worse than a rare one.
Whether your car has itA count isn't a probability for one car.
Who filedRecalls and news send owners to the form.
What it costsNo repair prices on this page.

Sources

Show all 4 sources
NHTSA owner complaints fileFederal file of Aug 25, 2026
Complaints by model year and system
NHTSA recallsRead Oct 2, 2026
Recall campaigns by model year
Jeep.com 2014 Cherokee page, Feb 28, 2013 (Wayback copy)Calls it the all-new 2014 Jeep Cherokee
Generation boundaries
Jeep.com 2019 Cherokee page, Jan 18, 2018 (Wayback copy)A new front and rear design for 2019
Generation boundaries

Counts by system and year cover vehicles with at least 10 complaints.