Owner complaint record
2014 Jeep Cherokee Problems and Recalls: What Owners Report
This page shows the problems 2014 Jeep Cherokee owners reported to NHTSA, the federal agency that tracks car safety: 2,641 complaints sorted by system, the mileage they started at, the check engine codes owners named, and the recalls to check before you buy.
NHTSA owner complaints Checked Oct 2, 20262,641 complaints Federal file of Aug 25, 2026

, most of any Cherokee year
1,448 complaints, 55% of the total
half of the powertrain reports that give a mileage came before this
29 mention an injury, 16 a fire
The powertrain leads the 2014 Jeep Cherokee record at 55%, with engine next at 19%. Of the powertrain reports that give a mileage, half came before 33,800 miles. The costliest part on our cost list is the engine oil cooler, $66 to $211 for the part alone.
It's a count of reports, not a failure rate. Use it to decide what to inspect before buying, not to grade the car.
2014 was the first year of the new Cherokee and its nine-speed automatic, which Jeep called a first for a mid-size SUV. Recalls since then cover that transmission and the power transfer unit that feeds the rear wheels.
2014 Jeep Cherokee overview
The 2014 Cherokee is the first model year of the Cherokee's return to Jeep's lineup, built at Toledo Assembly in Ohio. It came with a 2.4-liter four or a 3.2-liter V6, both with a nine-speed automatic, in Sport, Latitude, Limited and Trailhawk trims.
The 2015 drew 1,784, with powertrain named most.
In plain terms: the 2.4-liter four is the standard engine and the 3.2-liter V6 the stronger option. Both use the same nine-speed automatic, which is why the gear check in the list below matters on either one.
- Power
- 271 hp
- Torque
- 239 lb-ft
- Gearbox
- 9-speed automatic
- Fuel
- Regular gasoline
- Injection
- Not direct
city / highway / combined mpg, EPA
- Power
- 184 hp
- Torque
- 171 lb-ft
- Gearbox
- 9-speed automatic
- Fuel
- Regular gasoline
- Injection
- Not direct
city / highway / combined mpg, EPA
Fuel economy from EPA fueleconomy.gov; power and torque from Jeep's 2014 Cherokee release.
Is the 2014 Jeep Cherokee reliable?
Owners filed more complaints about the 2014 Jeep Cherokee than about any other Cherokee year, and most of them are about the powertrain. The four checks below are what the federal record can say; none of them is a reliability score.
- 1st Compared with other Cherokee years 2,641 complaints, the most of 9 model years (next is 2015 with 1,784). By model year
- 55% The system named most Powertrain, in 1,448 complaints. Half of the powertrain reports that give a mileage came before 33,800 miles. Problems by system
- 13Recalls 13 recall campaigns cover the 2014 Jeep Cherokee. Recalls
- 56Crashes, injuries, fires 56 complaints mention a crash, 29 an injury and 16 a fire.
A complaint count is not a failure rate: the record doesn't say how many were sold, so a popular year draws more reports.
2014 Jeep Cherokee problems by system
Every complaint to NHTSA names the part of the car that gave the owner trouble, such as the engine or the steering. The cards below sort the 2,641 complaints about the 2014 Jeep Cherokee that way, largest first: open one to read what owners wrote, when it usually starts, and what to check.
Powertrain 55% 1,448 complaints Rough shifts, stalling, Service Transmission warnings
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What owners describe
2014 jeep cherokee. Service transmission message comes on screen, transmission make loud noise, engine shuts down. Hard to control vehicle. Almost crashed. Dealer says transmission faulty. Second time this happened
Jeep cherokee shut down in the middle of driving downtown atlanta georgia. The engine turned off in traffic and was unable to start. After second attempt car turned on and service code "service transmission" "service emergency brake" . Vehicle had to be towed to dealership. 2014 jeep cherokee trail hawk with 32k miles.
OKNYVAALRead 4 more owner reports+4
Car started to loose power while driving down the interstate, acted like it was going to stall, giving more gas only made the problem worse. Was not able to go over 45 mph unless going down hill. Had the same problem 6 months ago and was covered by warranty. Took car to the dealership and this time its not under warranty.
The mil has been on and off, the service 4 wheel drive warning illuminates, the parking brake warning illuminates, the transmission feels like it is shifting into neutral and there is a major loss of power. The dealer informed me that our 2014 jeep cherokee needs a new transmission assembly and dtcm module.
My car is cutting off while driving. Shift to park message shows up and car stalls. 83,390 miles. Just bought used from a dealership and already getting trans problems.
While driving, at around 10 mph, the transmission went into service transmissions (limp) mode without warning. In addition, received a park brake warning as well. Currently the vehicle is with the dealership for an assessment of the problem.
When it starts
Usually starts around 33,828 miles. Half of owners reported it between 11,000 and 67,847.
What to do
Drive through every gear and watch for a Service Transmission message.
Our guide Bad Transmission Symptoms: Seven Causes Ranked by CostEngine 19% 514 complaints Oil cooler leaks, power loss, stalling
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What owners describe
Bought the car with 31000 miles on it, at 40000 oil cooler started leaking like a sieve!!!! Dealer says it's not a covered repair! This appears to be a major problem with jeeps.
Car started to loose power while driving down the interstate, acted like it was going to stall, giving more gas only made the problem worse. Was not able to go over 45 mph unless going down hill. Had the same problem 6 months ago and was covered by warranty. Took car to the dealership and this time its not under warranty.
VASCTXCARead 4 more owner reports+4
Engine oil cooler leaking. Car has 69000 miles and the plastic engine oil cooler mounted on the engine block is leaking. Seals are bad because of the design of the part. Multiple 2014 cherokees have this issue. Known issue for local dealer. Significant fluid buildup under the car and monthly need to refill oil with issue.
At 30-40mph with 2rmp my I would hear a very loud whistling noise. One day later my car would start kicking back when on the go. Two days later, my jeep cherokee would not move at all. I could not put it in drive, park or any other gear. The check engine light came on. Few seconds later the on information board said, "transmission problem." I had to call a tow truck to take it back to the dealership.
Again the check engine light came on. This is our 2nd engine and the dealer says it is this new engine that needs to be replaced. The jeep will idle rough, shift on it's own, all the same transmission issues. And now the parking brake locked up and I had to have it towed home. I assume it is the transimission because it still will throw it in neutral while driving.
This is the 3rd time it happened. My previous odi # 16038484. While driving out of the parking lot the car just stopped and the car screen has a message to shift the gear. I did that and the car shakes/jitter. The parking attendant helped me to push the car on the side.
When it starts
Usually starts around 40,000 miles. Half of owners reported it between 15,003 and 66,988.
What to do
Look for oil on the engine and on the ground under it.
Our guide Car Shuts Off While Idling or Driving? Causes and What to DoElectrical system 17% 436 complaints A parking brake that sticks, stalling
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What owners describe
The electronic parking brake engaged and would not disengage. Happened twice once while driving once when the vehicle was stopped. Towed to a dealership, after 4 weeks the only solution was to completely rewire the entire vehicle. Claiming it is not covered under warranty. Dealership informed me that there was water intrusion.
Just received my third safety recall today...p67. P14, brake booster and p36, sun visor wiring are yet to be fixed. P14 dates back to this fall 2014. I've been on a waiting list since that time. The dealership, patriot chrysler dodge in mountain lake park, md says they cannot get the parts to fix the recalls. Is this ridiculous? Please advise.
CAAPMDMORead 4 more owner reports+4
Car has lost power while driving 3x. Car was in motion/traffic travelling at 65mph, 45mph, 65 mph.dealer/manufacturer are not able to identify problem. Service advisor at steven's creek chrysler, dodge,jeep stated that jeep needs to buy the car back but manufacturer is unable to help out. Car towed twice to dealer.
Jeep cherokee recall. I live in colombia and I have a jeep cherokee 2014. This truck has left defective in brakes, transmission always. I have not been informed by "demcautos" about the recall. Demcautos. Demcautos is the concessionaire where buy my vehicle.
Car cuts off going about 40mph. Steering locked up. While I was on highway. Problem occurred multiple times. Unsafe vehicle purchased top warranty and I'm still being charged for repair. Purchased the car used has 40,000 miles. And I have had the car for 3 months yet! Car stared back up and wouldn't let me go over 20mph.
I have a 2014 jeep cherokee sport and my service shifter came on and my car wouldn't start unless I jump started it , called the dealership they said they never of heard of anything like that , I think this needs to be investigated or someone is going to end up kill because of there car messing up .
When it starts
Usually starts around 40,000 miles. Half of owners reported it between 15,996 and 76,480.
What to do
Set and release the parking brake a few times.
Fuel and power delivery 7% 186 complaints Stalls after filling up, a tank that won't fill
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What owners describe
I can't fill up gas, if I did, the car would stall. The engine stops running while driving, it's very dangerous. I took my card to the dealership, they only tell me not to fill up the gas. Otherwise I have to pay $1500 dollars to get the car fixed. And I only had the car for 2 years, only drove 20,000 miles since purchased
I could only put very small amounts of gas in tank at one time or it would overflow even though it had less than a quarter of a tank. I tried different stations and it didn't make a difference. It would take about 10 minutes to fill the tank. The dealership had to replace the gas tank
ALMNRead 2 more owner reports+2
After filling the vehicle with gas it will hesitate and stall out while driving. It tells you to put the car in park and then you have to re crank it to shift back to drive. After the tank is about 3/4 full it stops stalling.
When quickly accelerating from a complete stop (such as pressing the gas pedal all the way down), my 2014 jeep cherokee(3.2l w/ active drive I) significantly shakes from left-to-right similar to where a wheel would be out of balance. This seems to affect performance as well, where the vehicle lags to pick up speed right away, which is concerning when needing to quickly cross expressway intersections.
When it starts
Usually starts around 48,250 miles. Half of owners reported it between 28,720 and 70,000.
What to do
Ask whether the car stalls or refuses fuel at the pump.
Braking system 7% 183 complaints Parking brake stuck on, owners waiting on brake parts
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What owners describe
The electronic parking brake engaged and would not disengage. Happened twice once while driving once when the vehicle was stopped. Towed to a dealership, after 4 weeks the only solution was to completely rewire the entire vehicle. Claiming it is not covered under warranty. Dealership informed me that there was water intrusion.
Went in to stateline for a brake booster recall after receiving a letter stating the part was in. After sitting for an hour, I was then told I did not have a part there and I would have to wait for a letter. Another words the dealership gave my part away and a 2nd letter has never come in the mail. The brake booster has never been fixed.
TXMDRead 2 more owner reports+2
Again the check engine light came on. This is our 2nd engine and the dealer says it is this new engine that needs to be replaced. The jeep will idle rough, shift on it's own, all the same transmission issues. And now the parking brake locked up and I had to have it towed home. I assume it is the transimission because it still will throw it in neutral while driving.
Just received my third safety recall today...p67. P14, brake booster and p36, sun visor wiring are yet to be fixed. P14 dates back to this fall 2014. I've been on a waiting list since that time. The dealership, patriot chrysler dodge in mountain lake park, md says they cannot get the parts to fix the recalls. Is this ridiculous? Please advise.
When it starts
Usually starts around 40,953 miles. Half of owners reported it between 17,188 and 70,000.
What to do
Check that the pedal feels firm and the brake light stays off.
Our guide Brake Warning Light: What It Means and Is It Safe to Drive?More: ABS light on · Warped brake rotors
What repairs cost on the 2014 Jeep Cherokee
Part prices for the problems 2014 Cherokee owners report most. They are shelf and mail-order prices for the part alone, so a shop bill adds labor and its own markup.
For the 2.4L, Dorman up to Standard Motor Products at $66 to $92; the 3.2L runs $127 to $211, Autotecnica up to Vemo.
Check oil coolersTwo brands, Mopar and Standard Motor Products, for both engines.
Check parking brake actuatorsPrices on this page are our own research, not the store’s, and store prices change daily.
Prices read on RockAuto on Oct 2, 2026, for the parts listed as fitting this car; regular stock only, closeouts left out.
Check engine codes owners report
6 owners name U0402 (invalid data received from transmission control module) in their complaints, the code named most for this car.
Complaints whose text names the code, one count per complaint. Tap a code to read our guide; grey codes have no guide yet.
When problems show up on the odometer
Powertrain complaints start earliest, typically around 33,800 miles. Fuel and power delivery complaints start latest, around 48,200 miles.
Dot: typical mileage. Bar: the middle half of reports. From the mileage owners wrote on the form.
Jeep Cherokee complaints by model year
2014 has the most complaints of any Cherokee year. The powertrain is named most in 8 other Cherokee years.
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2014 has the most complaints of any Cherokee year. The powertrain is named most in 8 other Cherokee years.
When owners filed
Complaints about the 2014 Jeep Cherokee have kept arriving since 2014, with peaks in 2015 and 2016. A peak often follows a recall or a news story, not a new fault.
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2014 Jeep Cherokee recalls
13 recall campaigns cover the 2014 Jeep Cherokee. A recall list is by model year; whether one car had the work done is in its VIN record.
2014 Jeep Cherokee crash tests and investigations
NHTSA crash tests rate the 2014 Jeep Cherokee four stars overall, the same for four-wheel drive and two-wheel drive. Its defect office has opened three investigations that cover this model year.
Ratings run from 1 to 5 stars: 5 is the safest result, 1 the least safe.
Frontal stars compare cars of about the same weight; side stars compare every vehicle. Rollover stars show how top-heavy the car is: NHTSA puts the 2014 Jeep Cherokee’s chance of rolling over in a single-car crash at 17%.
Safety equipment NHTSA recommends
Optional means some trims have it and some don’t. Check the car you are looking at.
Federal investigations
Before you buy a used 2014 Jeep Cherokee
These checks follow what 2014 Cherokee owners reported most: transmission trouble in more than half the complaints, then engine and electrical faults. Ask for the service history by VIN, because this car has many recall campaigns.
- 1Drive through every gear
Rough or late shifts and Service Transmission warnings lead the complaints.
- 2Ask for the transmission software record
Recalls and updates cover this nine-speed; the dealer has the history by VIN.
- 3Look for oil leaks on the engine
Oil cooler leaks come up in the engine complaints.
- 4Set and release the parking brake
Owners in both the electrical and brake complaints describe a parking brake that sticks on.
- 5Run the VIN for open recalls
Only the VIN says if this car got the recall repairs.
Oil and service for the 2014 Jeep Cherokee
This is what Jeep's manual says the 2014 Cherokee needs: which oil to use and how much, the fluids for the transmission and the cooling system, and when each job is due. The vehicle tracks oil wear itself and shows an oil change message, but Jeep says never to go past a set number of miles or months.
- Engine oil
- 5W-20
- Oil capacity, with filter
- 6 US quarts
- Transmission fluid
- Mopar ZF 8&9 Speed ATF
- Coolant
- Mopar 10 Year/150,000 Mile Formula OAT
- Engine oil
- 0W-20
- Oil capacity, with filter
- 5.5 US quarts
- Transmission fluid
- Mopar ZF 8&9 Speed ATF
- Coolant
- Mopar 10 Year/150,000 Mile Formula OAT
Service schedule
From the Jeep 2014 Cherokee Owner's Manual, read Oct 2, 2026. Normal schedule.
Common questions
What are the most common problems with the 2014 Jeep Cherokee?
Owners name the powertrain most (1,448 complaints), then engine (514) and electrical system (436).
Is 2014 a good year for the Jeep Cherokee?
The complaint record can't grade a car, but it shows what to check: the powertrain complaints that lead this year, the mileage they start at, and whether the recall repairs were done.
Was there a recall on the 2014 Jeep Cherokee?
Yes. NHTSA lists 13 recall campaigns for the 2014 Jeep Cherokee: power train (3), electrical system (2), equipment (2), seats, airbags, vehicle speed control, structure, visibility, suspension. A dealer can tell from the VIN whether one car got the repairs.
At what mileage do 2014 Jeep Cherokee problems start?
Powertrain complaints start earliest, around 33,800 miles. Fuel and power delivery complaints come later, around 48,200 miles.
Which Cherokee years have the most and fewest complaints?
The 2014 and 2015 model years have the most in the file, and the 2022 and 2021 the fewest, though newer cars have had less time to collect complaints.
Other 2014 SUVs to compare
What the complaint record can't tell you
Sources
Show all 6 sources
Owner quotes are changed from all capitals to normal case only. Counts by system and year cover vehicles with at least 10 complaints.