Owner complaint record
2019 Jeep Cherokee Problems and Recalls: What Owners Report
This page shows the problems 2019 Jeep Cherokee owners reported to NHTSA, the federal agency that tracks car safety: 1,615 complaints sorted by system, the mileage they started at, and the recalls to check before you buy.
NHTSA owner complaintsChecked Oct 2, 20261,615 complaintsFederal file of Aug 25, 2026
+137% vs 2018
771 complaints, 48% of the total
half of the powertrain reports that give a mileage came before this
22 mention an injury, 19 a fire
The powertrain leads the 2019 Jeep Cherokee record at 48%, with engine next at 28%. Of the powertrain reports that give a mileage, half came before 49,000 miles. The costliest part on our cost list is the battery, $126 to $362 for the part alone.
It's a count of reports, not a failure rate. Use it to decide what to inspect before buying, not to grade the car.
Stalling leads the engine and electrical complaints, six in ten of the engine reports. Many powertrain complaints mention a recall.
2019 Jeep Cherokee overview
The 2019 Cherokee came with a 2.4-liter four, a 2.0-liter turbo four or a 3.2-liter six-cylinder, all with a nine-speed automatic, in front-wheel or all-wheel drive.
Owners filed 137% more complaints about the 2019 than the 2018 (681), and the powertrain leads both years. The 2020 drew 281, with powertrain named most.
- Power
- 271 hp at 6,500 rpm
- Torque
- 239 lb-ft
- Gearbox
- 9-speed automatic
- Fuel
- Regular gasoline
- Injection
- Not direct
city / highway / combined mpg, EPA
- Power
- 180 hp
- Torque
- 170 lb-ft
- Gearbox
- 9-speed automatic
- Fuel
- Regular gasoline
- Injection
- Not direct
city / highway / combined mpg, EPA
- Power
- 270 hp
- Torque
- 295 lb-ft
- Gearbox
- 9-speed automatic
- Fuel
- Regular gasoline
- Injection
- Direct injection
city / highway / combined mpg, EPA
Fuel economy from EPA fueleconomy.gov; power and torque from Jeep's 2019 Cherokee fact sheet for the 2.0-liter turbo and Kelley Blue Book for the 3.2-liter.
Is the 2019 Jeep Cherokee reliable?
The 2019 Jeep Cherokee ranks 3rd of 9 Cherokee model years for owner complaints, and the powertrain draws the largest share. The four checks below are what the federal record can say; none of them is a reliability score.
- 3rdCompared with other Cherokee years1,615 complaints, the 3rd most of 9 model years (2014 has 2,641).By model year
- 48%The system named mostPowertrain, in 771 complaints. Half of the powertrain reports that give a mileage came before 49,000 miles.Problems by system
- 11Recalls11 recall campaigns cover the 2019 Jeep Cherokee.Recalls
- 40Crashes, injuries, fires40 complaints mention a crash, 22 an injury and 19 a fire.
A complaint count is not a failure rate: the record doesn't say how many were sold, so a popular year draws more reports.
2019 Jeep Cherokee problems by system
Every complaint to NHTSA names the part of the car that gave the owner trouble, such as the engine or the steering. The cards below sort the 1,615 complaints about the 2019 Jeep Cherokee that way, largest first: open one to read what owners wrote, when it usually starts, and what to check.
Powertrain48%771 complaintsStalling, recall work, warning lights
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What owners describe
Was at a 4 way stop sign getting ready to pull off when vehicle stop working. Tried to recrank the vehicle but it took 5 minutes to start again. Called dealership and took it to the service department. About a week and a half later vehicle started having issues again. Vehicle started to stall and have a very slow take off. Take off was so slow until I had to sit 15 minutes before take off.
The vehicle keeps stalling without warning recal#ua9/NHTSA 18v-739 the dealer had the car to fix the recall. The car still does the same thing as it did before recal. It has been in 6-8 times for this problem. Dealer installed a data recorder and it did not record an event twice. It happens on the hiway, the street and in front of the house when going into driveway;
MEMOOHMIRead 4 more owner reports+4
Brakes were stuck on and also the transmission was not shifting properly. Car would only go around 30 mph had to park the vehicle and get it towed even though this is brand new!
At highway speeds with cruise control set, the cars transmission and engine rpm would increase to as much as 5500 rpm during deceleration. Speed would fluctuate as much as 12 mph (increase or decrease from set cruise speed). Dealership has had vehicle in their possession for two months and still has two open recalls that have been unresolved. Dealership has failed to fix or replace vehicle.
Check engine light came on. Car started stalling after shifting gears, as if it was in neutral instead of drive and/or reverse. Wasn't reaching speeds easily. Rpms at 60 mph was 3.5 an I couldn't get over 62.
While driving 80mph on the highway, my 2019 jeep cherokee went into complete failure mode. The power in the vehicle failed, I was no longer able to accelerate. Luckily I was able to dodge my way through traffic and get off the highway and into safety. After 48 hours at the dealership, still no official root cause of why the power failed.
When it starts
Usually starts around 49,050 miles. Half of owners reported it between 10,000 and 89,943.
What to do
Drive in stop-and-go traffic and run the VIN for open recalls.
Our guideBad Transmission Symptoms: Seven Causes Ranked by CostEngine28%452 complaintsStalling while driving, oil use
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What owners describe
Veh. Stalls while driving , went back to dealer 2times they say it's fine. This is on safe as it happens on highway with no warning, they tell me that the dash light is not on now so we can't fix it
2019 jeep stalls when driving when oil is approx 2 quarts low, there are no warning lights or any indication that oil is low. Dealership says this is common on this type of engine as it burns oil quickly.
MIMNCAARRead 4 more owner reports+4
Stalling issue. Stalls during a hard turn or stop.dealer keeps telling me its due to trans recall. It is not it is due to low oil pressure, safety shut off. My vehicle has done this since new. Now over 40,000 miles and continues to be a death trap waiting to happen.
Car stalls while while idling. Car has to be put back into park and it takes a few tries before the engine starts again. Dealer inspected the electrical system and replaced the battery 3 months ago.
The car stalls while driving for no apparent reason. The engine turns off and there is no power on the dashboard. This will happen regardless of oil levels, even though the car has always had the proper oil level. It takes about 5 minutes to turn on again when you are in the middle of the street/freeway with traffic behind. The dealership was unable to find a problem, but it keeps happening on a daily basis.
I was in motion approaching a right turn and the vehicle died on me without any warning, in the middle of traffic. After putting the car in park, it took 5 tries to get the engine to turn over. That was a horrifying experience and the dealer claims to know nothing. *dt\ consumer stated vehicle stalled all of the dash lights came on. Updated 10/2/18
When it starts
Usually starts around 15,000 miles. Half of owners reported it between 3,300 and 37,000.
What to do
Drive in stop-and-go traffic and watch for a stall or a restart message.
Our guideCar Shuts Off While Idling or Driving? Causes and What to DoElectrical system21%335 complaintsStalling, battery faults
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What owners describe
Car stalls while while idling. Car has to be put back into park and it takes a few tries before the engine starts again. Dealer inspected the electrical system and replaced the battery 3 months ago.
The car stalls while driving for no apparent reason. The engine turns off and there is no power on the dashboard. This will happen regardless of oil levels, even though the car has always had the proper oil level. It takes about 5 minutes to turn on again when you are in the middle of the street/freeway with traffic behind. The dealership was unable to find a problem, but it keeps happening on a daily basis.
TXUTWAMORead 4 more owner reports+4
Was at a 4 way stop sign getting ready to pull off when vehicle stop working. Tried to recrank the vehicle but it took 5 minutes to start again. Called dealership and took it to the service department. About a week and a half later vehicle started having issues again. Vehicle started to stall and have a very slow take off. Take off was so slow until I had to sit 15 minutes before take off.
The vehicle keeps stalling without warning recal#ua9/NHTSA 18v-739 the dealer had the car to fix the recall. The car still does the same thing as it did before recal. It has been in 6-8 times for this problem. Dealer installed a data recorder and it did not record an event twice. It happens on the hiway, the street and in front of the house when going into driveway;
In the las 3 weeks the jeep 2019 cherokee latitude plus when I was driving shut off while I was 5 miles per hours this is not safe at all, I took it to the dealer and they said is anything wrong with the car, but I am scare to drive the brand new car on the freeway, right now the car is again at the dealer
Ignition not starting at all while pushing starter button and pressing brake pedal. Jeep has been in the shop several times. Key fobs replaced, starter button replaced and receiver hub replaced. Jeep continues to have this problem intermittently over the last 6 months.
When it starts
Usually starts around 12,000 miles. Half of owners reported it between 2,144 and 33,000.
What to do
Let it idle and watch for a stall.
Our guideBad Alternator or Battery? How to Tell Before You BuyMore: Dashboard warning lights
Steering7%120 complaintsSteering that locks or turns heavy, stalling
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What owners describe
Steering will get very tight when going above 60 mph. It feels as if the power steering has been shut off. I have also noticed that it locks and if you move the steering wheel a little bit it clicks. To go along with this I feel as if I am always driving on a very windy day when going 60 mph or higher.
Jeep cherokee eats engine oil too quickly. On my 3rd oil change in less than 10 months less than 2500 miles difference. Car does not let you know when the vehicle has no more oil it will stall with no warning.
COOHRead 2 more owner reports+2
While driving at speeds of 50mph or higher the steering will freeze or lock briefly not allowing you to make steering adjustments. Added force is need to correct the steering path of vehicle. Acts as if the steering has a dead spot.
I bought this jeep with 8 miles on it. At about 5,500 miles while driving straight the steering seems to almost have a dead spot where it feels like there is loss of control to the vehicle. This happens repeatedly causing possible over correct trying to determine if you have control of the vehicle or not. Dealer has been called and awaiting to hear back. My first ever jeep purchase.
When it starts
Usually starts around 11,691 miles. Half of owners reported it between 4,400 and 31,500.
What to do
Drive at highway speed and feel for a heavy wheel.
Braking system6%99 complaintsSudden hard stops, brake warnings
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What owners describe
2019 jeep cherokee and just stops when driving and sometimes a hard stop and jerk.brakes does the same but slide.my car is at dealership and they say it's just the battery but I don't think so.also my car will be on but it's tell e to start car and it makes a humming noise while driving.*dt
I have a 2019 cherokee with approx 18500 miles on it. I have had the ebs (emergency brake system) come on while idling at a stoplight 5 times. The dealership has no idea what is going on. The handle to release it does not respond. It appears to happen when you are releasing your boot from the brake. I believe the car thinks it is rolling and reacts.
ILMERead 2 more owner reports+2
2019 jeep cherokee 4x4 latitude with 15500 miles..brake pedal pulsating when stopping..front rotors warped bad..dealer replaced front pads and rotors
Brakes were stuck on and also the transmission was not shifting properly. Car would only go around 30 mph had to park the vehicle and get it towed even though this is brand new!
When it starts
Usually starts around 6,500 miles. Half of owners reported it between 1,548 and 16,000.
What to do
Watch for brake warnings on the test drive.
Our guideBrake Warning Light: What It Means and Is It Safe to Drive?More: ABS light on · Warped brake rotors
What repairs cost on the 2019 Jeep Cherokee
Part prices for the problems 2019 Cherokee owners report most. They are shelf and mail-order prices for the part alone, so a shop bill adds labor and its own markup.
Nine brands, from FVP up to Fullriver, plus a core deposit of up to $20.
Check batteriesPrices on this page are our own research, not the store’s, and store prices change daily.
Prices read on RockAuto on Oct 3, 2026, for the parts listed as fitting this car; regular stock only, closeouts left out.
When problems show up on the odometer
Braking system complaints start earliest, typically around 6,500 miles. Powertrain complaints start latest, around 49,000 miles.
Dot: typical mileage. Bar: the middle half of reports. From the mileage owners wrote on the form.
Jeep Cherokee complaints by model year
2019 is shown in dark. The powertrain is named most in 8 other Cherokee years.
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2019 is shown in dark. The powertrain is named most in 8 other Cherokee years.
When owners filed
Complaints about the 2019 Jeep Cherokee have kept arriving since 2018, with peaks in 2019 and 2025. A peak often follows a recall or a news story, not a new fault.
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2019 Jeep Cherokee recalls
11 recall campaigns cover the 2019 Jeep Cherokee. A recall list is by model year; whether one car had the work done is in its VIN record.
2019 Jeep Cherokee crash tests and investigations
NHTSA crash tests rate the 2019 Jeep Cherokee four stars overall, the same for four-wheel drive and two-wheel drive. NHTSA lists no defect investigation that covers this model year.
Ratings run from 1 to 5 stars: 5 is the safest result, 1 the least safe.
Frontal stars compare cars of about the same weight; side stars compare every vehicle. Rollover stars show how top-heavy the car is: NHTSA puts the 2019 Jeep Cherokee’s chance of rolling over in a single-car crash at 17%.
Safety equipment NHTSA recommends
Optional means some trims have it and some don’t. Check the car you are looking at.
Before you buy a used 2019 Jeep Cherokee
These checks follow what 2019 Cherokee owners reported most: stalling, then recall work on the powertrain. Ask for the service history by VIN, because it shows software updates and whether the recall repairs were done.
- 1Drive in stop-and-go traffic
Stalling leads the engine and electrical complaints.
- 2Let it idle for a few minutes
Stalling leads the electrical complaints too.
- 3Check the oil level
Some owners report the engine using oil.
- 4Watch for brake warnings
Sudden stops and brake warnings show up in the brake complaints.
- 5Run the VIN for open recalls
Only the VIN says if this car got the recall repairs.
Oil and service for the 2019 Jeep Cherokee
This is what Jeep's manual says the 2019 Cherokee needs: which oil to use and how much, the fluids for the transmission and the cooling system, and when each job is due. The vehicle tracks oil wear itself and shows an oil change message, but Jeep says never to go past a set number of miles or months.
- Engine oil
- 5W-20
- Oil capacity, with filter
- 6 US quarts
- Transmission fluid
- Mopar ZF 8&9 Speed ATF
- Coolant
- Mopar 10 Year/150,000 Mile Formula OAT
- Engine oil
- 0W-20
- Oil capacity, with filter
- 5.5 US quarts
- Transmission fluid
- Mopar ZF 8&9 Speed ATF
- Coolant
- Mopar 10 Year/150,000 Mile Formula OAT
- Engine oil
- 5W-30 full synthetic
- Oil capacity, with filter
- 5 US quarts
- Transmission fluid
- Mopar ZF 8&9 Speed ATF
- Coolant
- Mopar 10 Year/150,000 Mile Formula OAT
Service schedule
From the Jeep 2019 Cherokee Owner's Manual, read Oct 2, 2026. Normal schedule.
Common questions
What are the most common problems with the 2019 Jeep Cherokee?
Owners name the powertrain most (771 complaints), then engine (452) and electrical system (335).
Is 2019 a good year for the Jeep Cherokee?
The complaint record can't grade a car, but it shows what to check: the powertrain complaints that lead this year, the mileage they start at, and whether the recall repairs were done.
Was there a recall on the 2019 Jeep Cherokee?
Yes. NHTSA lists 11 recall campaigns for the 2019 Jeep Cherokee: electrical system (2), power train (4), airbags, steering, engine and engine cooling, seats, brakes. A dealer can tell from the VIN whether one car got the repairs.
At what mileage do 2019 Jeep Cherokee problems start?
Braking system complaints start earliest, around 6,500 miles. Powertrain complaints come later, around 49,000 miles.
Which Cherokee years have the most and fewest complaints?
The 2014 and 2015 model years have the most in the file, and the 2022 and 2021 the fewest, though newer cars have had less time to collect complaints.
What the complaint record can't tell you
Sources
Show all 6 sources
Owner quotes are changed from all capitals to normal case only. Counts by system and year cover vehicles with at least 10 complaints.