NHTSA owner complaints

Model record

Jeep Grand Cherokee Years to Avoid: Reliability and Recalls

Every Jeep Grand Cherokee model year in NHTSA's owner complaint file, 2010 to 2025: how many complaints each year drew, the problem owners named most, and the recalls to check before you buy.

NHTSA owner complaintsChecked Oct 2, 202611,374 complaints16 model years

A white 2012 Jeep Grand Cherokee seen from the front
2012 Jeep Grand Cherokee, from the 2011 to 2021 generationCutlassCC0Wikimedia Commons
Short answer

The Jeep Grand Cherokee years with the most owner complaints are 2014, 2011 and 2012. Owners named the powertrain most for 2014, and the electrical system for 2011 and 2012.

It's a count of reports, not a failure rate, and the newest years have had less time on the road to collect them.

What we know beyond the file

Most of the complaints fall in the 2011 to 2021 generation, the Grand Cherokee Jeep called all-new for 2011, and they peak at 2,373 for 2014.

Jeep Grand Cherokee complaints by model year

Every Jeep Grand Cherokee model year in NHTSA's owner complaint file, 2010 to 2025. Years with 2,000 or more complaints are dark; beside each bar is the system owners named most that year.

  • 2010
    Electrical system38%
    117
  • 2011
    Electrical system46%
    1,639
  • 2012
    Electrical system49%
    1,638
  • 2013
    Electrical system46%
    802
  • 2014
    Powertrain20%
    2,373
  • 2015
    Powertrain26%
    1,354
  • 2016
    Powertrain25%
    308
  • 2017
    Engine28%
    364
  • 2018
    Electrical system39%
    847
  • 2019
    Electrical system22%
    362
  • 2020
    Electrical system29%
    229
  • 2021
    Electrical system28%
    400
  • 2022
    Electrical system50%
    257
  • 2023
    Electrical system46%
    379
  • 2024
    Electrical system45%
    239
  • 2025
    Electrical system41%
    66

Best Jeep Grand Cherokee years by complaint count

Of the years with at least five years on the road, these drew the fewest owner complaints. Fewer reports is not a clean bill of health: check the recalls for the exact car, and remember 2022, 2023, 2024 and 2025 have had less time to collect complaints.

  • 2010
    Electrical system · 5 recalls
    117
  • 2020
    Electrical system · 3 recalls
    229
  • 2016
    Powertrain · 9 recalls
    308

Most common Jeep Grand Cherokee problems

The systems owners named most across all 16 model years, counted from each year's six most-named systems.

  • Electrical system
    Named most in 12 of 16 years
    3,739
  • Engine
    Named most in 1 of 16 years
    2,084
  • Powertrain
    Named most in 3 of 16 years
    1,370
  • Braking system
    Never the top system in a year
    1,102
  • Fuel and power delivery
    Never the top system in a year
    825

Our guides for these problems

Check engine codes Jeep Grand Cherokee owners name

The OBD-II codes owners wrote into their complaints for the Grand Cherokee years we have read in full (2011, 2012, 2014 and 2015), one count per complaint. Tap a code to read our guide; grey codes have no guide yet.

OBDP0302Cylinder 2 misfire3
OBDP0336Crankshaft position sensor range/performance3

Jeep Grand Cherokee years to avoid by generation

Jeep called the 2011 and the 2022 Grand Cherokee all-new, so the years in the file fall into three groups. The three-row Grand Cherokee L, new for 2021, has its own entry in NHTSA's file and is not counted here.

2010

Last year before the all-new 2011

2010 most complaints · electrical system

  • 2010117

117 complaints · 1 model year

2011–2021

All-new for 2011

2014 most complaints · powertrain

  • 20111,639
  • 20121,638
  • 2013802
  • 20142,373
  • 20151,354
  • 2016308
  • 2017364
  • 2018847
  • 2019362
  • 2020229
  • 2021400

10,316 complaints · 11 model years

2022–2025

All-new for 2022

2023 most complaints · electrical system

  • 2022257
  • 2023379
  • 2024239
  • 202566

941 complaints · 4 model years

Jeep Grand Cherokee recalls by year

Recall campaigns NHTSA lists for each model year, read Oct 2, 2026. A campaign that covers several years counts in each of them. Recall repairs are free at the dealer; check one car with its VIN.

  • 2010
    Most often: electrical system
    5
  • 2011
    Most often: electrical system
    6
  • 2012
    Most often: electrical system
    11
  • 2013
    Most often: electrical system
    10
  • 2014
    Most often: electrical system
    19
  • 2015
    Most often: engine and cooling
    10
  • 2016
    Most often: engine and cooling
    9
  • 2017
    Most often: engine and cooling
    6
  • 2018
    Most often: electrical system
    11
  • 2019
    Most often: engine and cooling
    7
  • 2020
    Most often: backup camera
    3
  • 2021
    Most often: exterior lighting
    12
  • 2022
    Most often: backup camera
    13
  • 2023
    Most often: suspension
    21
  • 2024
    Most often: airbag system
    16
  • 2025
    Most often: electrical system
    4

Jeep Grand Cherokee crash test ratings by year

NHTSA's overall star rating for each model year, with the frontal, side and rollover stars beside it.

  • 2010
    No overall rating
    —
  • 2011
    Frontal 4 · Side 5 · Rollover 3–4
    4/5
  • 2012
    Frontal 4 · Side 5 · Rollover 3–4
    4/5
  • 2013
    Frontal 4 · Side 5 · Rollover 3–4
    4/5
  • 2014
    Frontal 4–5 · Side 5 · Rollover 3–4
    4–5/5
  • 2015
    Frontal 5 · Side 5 · Rollover 3–4
    4–5/5
  • 2016
    Frontal 5 · Side 5 · Rollover 3–4
    4–5/5
  • 2017
    Frontal 5 · Side 5 · Rollover 3–4
    4–5/5
  • 2018
    Frontal 4 · Side 5 · Rollover 3–4
    4/5
  • 2019
    Frontal 4 · Side 5 · Rollover 3–4
    4–5/5
  • 2020
    Frontal 4 · Side 5 · Rollover 3–4
    4–5/5
  • 2021
    Frontal 4 · Side 5 · Rollover 3–4
    4–5/5
  • 2022
    No overall rating
    —
  • 2023
    No overall rating
    —
  • 2024
    Frontal 5 · Side 5 · Rollover 4
    5/5
  • 2025
    Frontal 5 · Side 5 · Rollover 4
    5/5

Federal investigations

NHTSA's defect office has opened 15 investigations into 14 problems that cover Jeep Grand Cherokee model years from 2010 to 2025. An investigation looks into a possible defect; it is not a finding.

Power steering hose failureModel year 2012, Opened Jul 19, 2012 (PE12020), closed Dec 7, 2012Closed
Headliner firesModel years 2011–2014, Opened Aug 19, 2013 (PE13027), upgraded Jan 10, 2014 (EA14001), closed Aug 12, 2014Closed
Totally integrated power module failureModel years 2011–2013, Opened Sep 25, 2014 (DP14004), closed Jul 24, 2015Closed
Post 14V-391 headliner firesModel years 2011–2014, Opened May 1, 2015 (RQ15003), closed Jul 6, 2016Closed
False positive automated brakingModel years 2014–2015, Opened Jun 1, 2015 (PE15021), closed Sep 28, 2016Closed
Software security vulnerabilityModel years 2014–2015, Opened Jul 24, 2015 (RQ15004), closed Jan 5, 2016Closed
Powered vehicle rollawayModel years 2014–2015, Opened Aug 20, 2015 (PE15030), closed Feb 5, 2016Closed
Vehicle rollaway, engine onModel years 2014–2015, Opened Feb 3, 2016 (EA16002), closed Jun 24, 2016Closed
Active head rest inadvertent deploymentModel years 2011–2019, Opened Sep 9, 2019 (PE19014), closed Feb 25, 2026Closed
Seat belt retractionModel years 2014–2015, Opened Sep 16, 2019 (PE19011), closed May 3, 2021Closed
Desiccated air bag inflator ruptureModel years 2011–2019, Opened Sep 17, 2021 (EA21002)Open
Pedestrian alert soundsModel year 2022, Opened Jan 27, 2023 (DP22005), closed Aug 7, 2023Closed
High pressure fuel pump failureModel years 2014–2020, Opened Mar 17, 2023 (EA23001)Open
Recall 23V-413 post remedy failuresModel years 2022–2023, Opened Dec 11, 2025 (RQ25005)Open

Common questions

What are the Jeep Grand Cherokee years to avoid?

The years with the most owner complaints are 2014, 2011 and 2012. Treat them as the years to inspect hardest, not as a verdict on every car: run the VIN for open recalls and have the systems owners named checked before you buy.

What year is the most reliable Jeep Grand Cherokee?

Complaints can't name a most reliable year, because the file counts reports, not failures per car sold. Of the years with at least five years on the road, 2010 drew the fewest complaints: 117. Newer years have fewer still, but they have had less time to collect them.

What is the most common problem with the Jeep Grand Cherokee?

Across every year in the file, owners named the electrical system most, in 3,739 complaints, then the engine, in 2,084.

Which Jeep Grand Cherokee years have the most recalls?

2023, 2014 and 2024, with 21, 19 and 16 recall campaigns.

Grand Cherokee year pages

20111,63920121,63820142,37320151,354

What the complaint record can't tell you

How many were soldA popular year looks worse than a rare one.
Whether your car has itA count isn't a probability for one car.
Who filedRecalls and news send owners to the form.
What it costsNo repair prices on this page.

Sources

Show all 5 sources
NHTSA owner complaints fileFederal file of Aug 25, 2026
Complaints by model year and system
NHTSA recallsRead Oct 2, 2026
Recall campaigns by model year
Stellantis media, Jun 20, 2010 (Wayback copy)All-new 2011 Jeep Grand Cherokee
Generation boundaries
Stellantis media, Sep 29, 2021 (Wayback copy)All-new 2022 Jeep Grand Cherokee
Generation boundaries
Stellantis media, Jun 7, 2021 (Wayback copy)All-new 2021 Jeep Grand Cherokee L, three rows
Generation boundaries

Counts by system and year cover vehicles with at least 10 complaints.