2014 Jeep Grand Cherokee Problems and Recalls: What Owners Report

My vehicle was recalled for code s27 (gear shifter failing to lock into park) and my dealer can not get me in for over 3 weeks because they said they have to stagger the appointments. This is unacceptable as this is a real safety concern.

Jerking , clunking zf transmission . Been to deal 4 times and not fixed . Dangerous and try to avoid freeways as it could lock up and break which could cause an accident.

With vehicle in park, with foot on the brake, pushing button to either turn the vehicle on or off causes the vehicle to lunge forward. Intermittent occurences, unable to reproduce for the mechanic. Has happened with this vehicle 6 times over an 8 week period.

At around 1200 miles, I noticed grease on the driver side wheel. After looking underneath the vehicle I saw that the drivers side axle boot clamp has failed, resulting in the boot coming off the axle and spraying axle grease all over the wheel, suspension and brakes.

On feb 10th 2017 while driving to work the car lost its power in the middle of the highway, abs failed, power steering failed, and every indicator on the dash board lit up. When the car finally stopped, car shut down while it was in gear. After further inspection at the jeep dealership, it was determined that alternator was at fault and caused the car to stall and electronics to fail. Costing $1,600 in repairs

Recall on jeep alternator and brake booster water shield. My complaint is the length of time in getting the parts. The alternator went out and it has been sitting at the dealership for 11 days now and parts are still not released from chrysler. They will not give me a rental. What is a person to do? Except pay 800$ and then fight chrysler to get my money back.

I was driving on the highway about 65 mph. The wipers came on and the radio stopped. This happened on three other occasions. Upon exiting the freeway and utilizing the brakes, the entire vehicle electronics flashed then the vehicle lost all power and stalled into blackness. I was able to safely stop the vehicle and restart.

Yesterday out of nowhere my passenger headrest deployed, I wasn't in an accident I was just parked and the headrest just popped out of place. I call the dealer and they told me is over $600 of repair. I don't understand why I should pay the repair when it is a vehicle malfunction.

Vehicle recently purchased as certified pre-owned, bumper to bumper warranty, 28k miles: after driving vehicle less than 100 miles discovered the following defects: radiator leaks power steering rack leaks loose object rolling back in forth inside driver's door panel vehicle being serviced by dealer under warranty, however I needed to pay for a rental for 1 week.

Oil cooler housing on my 3.6 l pentastar engine, which is made of plastic, has developed a crack causing motor oil to leak onto the engine and transmission. There could be a potential for a fire. Dealer has these on back order. This part used to be made of metal on prior models and was not an issue. Sounds to me that this part should be redesigned.

Drove my car a short distance to a destination. Turned the car off to complete my errand. Returned to my car 10 minutes late and my car would not start. The equipment would come on,I.e. Radio, lights, but brake seemed to be locked and engine would not start. This happened during city street driving. I just purchase the garden the dealer about 3mos ago.

I was driving on the highway about 65 mph. The wipers came on and the radio stopped. This happened on three other occasions. Upon exiting the freeway and utilizing the brakes, the entire vehicle electronics flashed then the vehicle lost all power and stalled into blackness. I was able to safely stop the vehicle and restart.

Driver side air conditioner blows hot air even when temp is set as low as 63 degrees while the passenger side works normally. Service rep at dealership informed me that this is a common problem with jeep vehicles. Was told repairs could be over $1000. If jeep knows that this is a reoccurring problem, why should I have to pay for their error?

While I was driving my 2014 jeep grand cherokee the head rest burst open while driving. I was doing 55 mph on the highway in north carolina when this happened and there was no accident. The head rest jarred my surgically repaired neck and I was stiff the next day but did not seek medical attention. I have not taken to dealership for repair yet as I am traveling .

I took my 2014 jeep grand cherokee into the dealership to have two recalls addressed, both regarding the brakes, I believe. Upon working on the vehicle, the master cylinder "fell apart," accordion to the service advisor. The master cylinder is on nationwide backorder, and I will be in a rental until "mid-november 2014." really? This is unacceptable. How does a master cylinder "fall apart"?

Recall on jeep alternator and brake booster water shield. My complaint is the length of time in getting the parts. The alternator went out and it has been sitting at the dealership for 11 days now and parts are still not released from chrysler. They will not give me a rental. What is a person to do? Except pay 800$ and then fight chrysler to get my money back.